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App is getting 500 server error. Cant connect

teslamotorsclub.com

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Re: App is getting 500 server error. Cant connect

#11

Post by jeroenhd »

capableweb wrote: post #7

I always assumed unlocking your Tesla with the phone would use Bluetooth, NFC, even ad-hoc but I never expected it to be dependent on a round-trip to a internet-connected server. That seems like a really crap design and ripe for security issues, especially since it seems the Tesla customer support team has the ability to unlock cars remotely too.

The first commenter that says they can't enter their car also said their keyfob died that morning.

Bluetooth keys work but not all Tesla cars have those. Some cars unlock by phone via the app through an internet connection, it seems.

I'm surprised remote unlocking is as easy as calling a number and convincing an operator that you're the owner. Another reason to avoid the brand, I suppose.

Re: App is getting 500 server error. Cant connect

#12

Post by Darkskiez »

capableweb wrote: post #7

I always assumed unlocking your Tesla with the phone would use Bluetooth, NFC, even ad-hoc but I never expected it to be dependent on a round-trip to a internet-connected server. That seems like a really crap design and ripe for security issues, especially since it seems the Tesla customer support team has the ability to unlock cars remotely too.

Yes, you can unlock your car with the NFC keycards (or app via NFC), the bluetooth fobs or bluetooth phone, with no connectivity for either.

The problem that happened last time was that people opened the app to do something and logged out to try and fix it, thus clearing their credentials, and then can't log back in, and cant log back in to reauthenticate their device.

Re: App is getting 500 server error. Cant connect

#13

Post by jmisavage »

ratww wrote: post #6

So the car requires a remote connection to work? It took me long as heck to find a quality non-smart TV because I didn't want the lack of control, programmed obsolescence and shitty-ness of smart TV software. I wonder if I won't be able to have a proper quality car really owned and controlled by me in the future. EDIT: Ok, so it seems it supports a Keyfob. Then all is good.

Why can’t you buy a smart TV and not connect it to the Internet?

Re: App is getting 500 server error. Cant connect

#15

Post by mcherm »

jeroenhd wrote: post #11
capableweb wrote: post #7

I always assumed unlocking your Tesla with the phone would use Bluetooth, NFC, even ad-hoc but I never expected it to be dependent on a round-trip to a internet-connected server. That seems like a really crap design and ripe for security issues, especially since it seems the Tesla customer support team has the ability to unlock cars remotely too.

The first commenter that says they can't enter their car also said their keyfob died that morning. Bluetooth keys work but not all Tesla cars have those. Some cars unlock by phone via the app through an internet connection, it seems. I'm surprised remote unlocking is as easy as calling a number and convincing an operator that you're the owner. Another reason to avoid the brand, I suppose.

I have been locked out of my car before. I would be very pleased with the service where remote unlocking is as easy as calling a phone number and convincing the operator that you're the owner. Of course, that comes with one important condition: Tesla would have to be the one who absorbed the risk that the authentication was false and the car gets stolen.

Re: App is getting 500 server error. Cant connect

#17

Post by breser »

ratww wrote: post #6

So the car requires a remote connection to work? It took me long as heck to find a quality non-smart TV because I didn't want the lack of control, programmed obsolescence and shitty-ness of smart TV software. I wonder if I won't be able to have a proper quality car really owned and controlled by me in the future. EDIT: Ok, so it seems it supports a Keyfob. Then all is good.

No the car does not require a remote connection to work. See my detailed explanation here: https://news.ycombinator.com/item?id=29283262

Re: App is getting 500 server error. Cant connect

#18

Post by k8sToGo »

jeroenhd wrote: post #11
capableweb wrote: post #7

I always assumed unlocking your Tesla with the phone would use Bluetooth, NFC, even ad-hoc but I never expected it to be dependent on a round-trip to a internet-connected server. That seems like a really crap design and ripe for security issues, especially since it seems the Tesla customer support team has the ability to unlock cars remotely too.

The first commenter that says they can't enter their car also said their keyfob died that morning. Bluetooth keys work but not all Tesla cars have those. Some cars unlock by phone via the app through an internet connection, it seems. I'm surprised remote unlocking is as easy as calling a number and convincing an operator that you're the owner. Another reason to avoid the brand, I suppose.

The keyfob can still be used by holding it to the door like the NFC card, even if the battery is dead.

Re: App is getting 500 server error. Cant connect

#19

Post by Diederich »

ratww wrote: post #6

So the car requires a remote connection to work? It took me long as heck to find a quality non-smart TV because I didn't want the lack of control, programmed obsolescence and shitty-ness of smart TV software. I wonder if I won't be able to have a proper quality car really owned and controlled by me in the future. EDIT: Ok, so it seems it supports a Keyfob. Then all is good.

> So the car requires a remote connection to work?

Not at all. You can open it with a phone app (which does require connectivity for both the phone and the car) or a keyfob/proximity key card.

I've operated my Tesla many times well outside of any network connectivity.

EDIT: Full and accurate list of the four ways to get into a Tesla here: https://news.ycombinator.com/item?id=29283262

Re: App is getting 500 server error. Cant connect

#20

Post by dijit »

jeroenhd wrote: post #11
capableweb wrote: post #7

I always assumed unlocking your Tesla with the phone would use Bluetooth, NFC, even ad-hoc but I never expected it to be dependent on a round-trip to a internet-connected server. That seems like a really crap design and ripe for security issues, especially since it seems the Tesla customer support team has the ability to unlock cars remotely too.

The first commenter that says they can't enter their car also said their keyfob died that morning. Bluetooth keys work but not all Tesla cars have those. Some cars unlock by phone via the app through an internet connection, it seems. I'm surprised remote unlocking is as easy as calling a number and convincing an operator that you're the owner. Another reason to avoid the brand, I suppose.

Reminds me (strongly) of a scene in die hard 4.

https://youtu.be/2830e75aAOk

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