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Xsolla fires 150 employees using analysis of chat and email activity

gameworldobserver.com

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Re: Xsolla fires 150 employees using analysis of chat and email activity

#11
Depending on the nature of the employee’s role, looking at hard metrics gathered from the systems the employee works in seems like something every line manager already does. One could argue that a system capable of essentially automating part of the manager’s job is a net positive and could increase productivity and possibly even fairness in evaluating some aspects of performance.

But at most, this should be supplemental information considered in a proper evaluation process, not the sole source.

Things quickly go south when they start to involve “softer” signals like email activity.

And further still that the direct outcome was immediate termination and not some kind of performance improvement period.

Perhaps this last part is not present in the Russian workplace, I’m not familiar.

I can’t help but feel like this is a real life slippery slope that came fully to fruition.

Re: Xsolla fires 150 employees using analysis of chat and email activity

#12
post #6

"You received this email because my big data team analyzed your activities in Jira, Confluence, Gmail, chats, documents, dashboards and tagged you as unengaged and unproductive employees. In other words, you were not always present at the workplace when you worked remotely." Sweet. Maybe we are hitting the day when all of your code commits, all communication, location in the building, telecommute meetings, etc. etc.…

Can't wait for that day, so that I can write some scripts to check JIRA every minute, scroll through my Gmail inbox at random interval and add likes to my boss's messages on Teams. I'll have the top score in no time.

Obligatory Dilbert https://dilbert.com/strip/1995-11-13

Re: Xsolla fires 150 employees using analysis of chat and email activity

#14
post #6

"You received this email because my big data team analyzed your activities in Jira, Confluence, Gmail, chats, documents, dashboards and tagged you as unengaged and unproductive employees. In other words, you were not always present at the workplace when you worked remotely." Sweet. Maybe we are hitting the day when all of your code commits, all communication, location in the building, telecommute meetings, etc. etc.…

> Everything about their employees is monitored and tracked, down to individual finger and eye movements, to prevent waste and track performance. All emails that are sent out include an estimate of how long they should take to read. Go to fast, you get scolded for not paying attention. Go too slow, you get scolded for inefficiency. Get it just right? You get scolded for being a smartass.

—- Snowcrash

Re: Xsolla fires 150 employees using analysis of chat and email activity

#16

They probably let go some valuable employees, given that things like this lack nuance entirely. All of the services listed could be considered distractions from work in several situations depending on the engineer.

Maybe, but as another comment[1] notes, there was probably a human in the loop at some point who was able to "save" people they thought should be kept, regardless of what the data said. Either that, or the process was seeded with an "ignore list" of exceptions.

1 https://news.ycombinator.com/item?id=28069040

Re: Xsolla fires 150 employees using analysis of chat and email activity

#19
This reminds me of Ted Talks about the original thinkers by Adam Grant: https://www.youtube.com/watch?v=fxbCHn6gE3U Just because these people are not behaving or contributing the same way like others, it doesn't mean they are worthless.

If company design the work "game" like such, people will try to cheat the game like automatically producing whole bunch of crap on daily basis - is that productive? Then, they will have to figure out an anti-cheat, on and on. Play stupid game, get stupid prizes.

For people who might want to work for them, this really a turn off. What kind of potential metrics they could be looking for next? If a person made a 2000 line code that impacted the whole company, but that's all the code that person produced, should he/she get fired for being unproductive? What a rabbit hole!

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