If this is actually enforced it will be a huge boon for everyone. Especially if they require proof of some sort that the account info is gone.
What kind of proof could establish that something has been deleted?
Apps supporting account creation must also offer account deletion
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Re: Apps supporting account creation must also offer account deletion
#12Earlier quoted context omitted.
That is not an app. Also the stakes are a lot higher as it could delete all of someone’s photos, backups, music and video purchases - not to mention all of their apps and related data. I believe you can delete it through the iCloud website.
Of course, people use their apps for all sorts of important things, and it would be disruptive to accidentally delete their accounts from many of them. This issue can be mitigated through confirmation dialogs and other measures. So Apple’s new pro-consumer policy applies to everyone but Apple. Interesting, but not unexpected.
The point is that iCloud is not an app. The account you are referring to is a phone account, not app account. You are comparing apples to oranges.
Re: Apps supporting account creation must also offer account deletion
#13It would be great for this to be reestablished as the norm for online services.
I think some might argue that being able to intercept a user at account deletion via support gives them the opportunity to either solve a misunderstanding in the product or better understand why the user is leaving but I think there are much better ways to accomplish this. I’m more convinced this is done as a dark pattern to add friction to the deletion process.
A notable example was having to contact support to delete a Starbucks account.
Re: Apps supporting account creation must also offer account deletion
#14This will be interesting for companies who have a combined account for multiple applications.
How do you clearly explain to a user that if they delete their account on app X, apps Y and Z will also have all of their account data deleted?
Re: Apps supporting account creation must also offer account deletion
#15or simply not allow them to login via iOS lol instead of deleting anything on the backend
Re: Apps supporting account creation must also offer account deletion
#16[deleted]
Re: Apps supporting account creation must also offer account deletion
#17Earlier quoted context omitted.
Of course, people use their apps for all sorts of important things, and it would be disruptive to accidentally delete their accounts from many of them. This issue can be mitigated through confirmation dialogs and other measures. So Apple’s new pro-consumer policy applies to everyone but Apple. Interesting, but not unexpected.
The point is that iCloud is not an app. The account you are referring to is a phone account, not app account. You are comparing apples to oranges.
> comparing apples to oranges.
Great pun. :-D
Re: Apps supporting account creation must also offer account deletion
#18If this is actually enforced it will be a huge boon for everyone. Especially if they require proof of some sort that the account info is gone.
What actual benefit will anyone derive from this?
Re: Apps supporting account creation must also offer account deletion
#19Relevant text under 5.1.1 (v): > (v) Account Sign-In: If your app doesn’t include significant account-based features, let people use it without a login. If your app supports account creation, you must also offer account deletion within the app. Apps may not require users to enter personal information to function, except when directly relevant to the core functionality of the app or required by law. If your core app f…
Weird how these integrity precautions are being championed by Apple and not the EU or US, democracy is dead, long live corpocracy
Re: Apps supporting account creation must also offer account deletion
#20I’ve seen quite a lot of people complaining about this on Twitter. Is there some negative to this I’m not aware of other than companies losing customers? I’ve come across more and more sites in recent years with no account deletion option and it’s hugely frustrating. One I discover it and manage to shut my account down via a support channel they have lost me for good. There is no way I’m ever becoming a customer again because I can’t trust them with my data if they’re going to hold it hostage. If they’d included the account deletion option I very well may have returned in the future.