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Framework Laptop pre-orders are open, starting at $999

frame.work

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Re: Framework Laptop pre-orders are open, starting at $999

#12
post #3

Framework founder here. Happy to answer any questions anyone has on the product!

This is a noble effort and you can certainly take the moral high-ground over companies like Apple. However, often the problem is not only whether parts are replaceable but also availability of spares. For example, my 2016 X1 Carbon needs a new battery and it is easily user-replaceable, yet Lenovo no longer make or sell them. How can you make sure that parts are available, especially if your suppliers stop making them?

Re: Framework Laptop pre-orders are open, starting at $999

#13
post #12
post #3

Framework founder here. Happy to answer any questions anyone has on the product!

This is a noble effort and you can certainly take the moral high-ground over companies like Apple. However, often the problem is not only whether parts are replaceable but also availability of spares. For example, my 2016 X1 Carbon needs a new battery and it is easily user-replaceable, yet Lenovo no longer make or sell them. How can you make sure that parts are available, especially if your suppliers stop making them…

We're committing to making compatible parts available. Part of how we're doing this is continuing to use this design and architecture going forward for the foreseeable future. This means that as we continue to refresh the specs each year, modules like the battery, display, and others will remain cross-compatible. This makes it easier for us to keep suppliers bought in for the long-haul.

Re: Framework Laptop pre-orders are open, starting at $999

#14
post #5
post #3

Framework founder here. Happy to answer any questions anyone has on the product!

Hi, thanks for hanging around; the idea seems exciting! A few questions (likely FAQs): 1. How much thicker & heavier is this laptop than similar screen size MacBook Pro and Thinkpads? (Is the battery life comparable?) 2. Is there soldered-on RAM and/or expansion slots? 3. Can this run linux without any hitch? —— PS: Website seems to be down for now. > Framework is undergoing maintenance right now. Please check back i…

The website is back up!

We're at almost exactly the same thickness and weight as a MacBook Pro 13-inch, and lighter and thinner than most T-series ThinkPads.

The storage, both memory sockets, and WiFi are socketed for upgradeability, and the entire mainboard is upgradeable too!

We're testing for compatibility with major linux distributions, and expect near complete support (with potentially only the fingerprint reader driver coming in later).

Re: Framework Laptop pre-orders are open, starting at $999

#17

My employer offered to buy me a new laptop and it would have been a pre-order for your Framework if the pre-order today was offered in the EU.

We'll be opening up ordering in Europe and Asia before the end of the year. Thanks for your patience (hopefully)!

Re: Framework Laptop pre-orders are open, starting at $999

#18
post #14
post #5

Earlier quoted context omitted.

Hi, thanks for hanging around; the idea seems exciting! A few questions (likely FAQs): 1. How much thicker & heavier is this laptop than similar screen size MacBook Pro and Thinkpads? (Is the battery life comparable?) 2. Is there soldered-on RAM and/or expansion slots? 3. Can this run linux without any hitch? —— PS: Website seems to be down for now. > Framework is undergoing maintenance right now. Please check back i…

The website is back up! We're at almost exactly the same thickness and weight as a MacBook Pro 13-inch, and lighter and thinner than most T-series ThinkPads. The storage, both memory sockets, and WiFi are socketed for upgradeability, and the entire mainboard is upgradeable too! We're testing for compatibility with major linux distributions, and expect near complete support (with potentially only the fingerprint reade…

FYI you probably already know this, but I get a 500 server error attempting to access https://frame.work/products/laptop

Re: Framework Laptop pre-orders are open, starting at $999

#19
Congratulations to the founder(s) on the launch. Wishing you nothing but success! Nice to see a pluggable approach at a time when "repairability" is catching the fancy of the whole world.

If I had to nitpick, it would be the fact that Linux is unfortunately a second class citizen. However, I do see that support for mainstream distros is available. Can you possibly shed some light on that and be a bit more specific? What distros have you tested? What are the outcomes?

Re: Framework Laptop pre-orders are open, starting at $999

#20
Yeah, it's throwing 500s for me when I try to preorder.

I'm very excited for this laptop! It's not even the fact that they essentially moved the dongles inside the frame, it's that it feels like a laptop for people who want to open it up and replace stuff.

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