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Launch HN: Ditto (YC W20) – Keep product text in sync from design to production

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Re: Launch HN: Ditto (YC W20) – Keep product text in sync from design to production

#11
post #7

Advanced security is only included in the $30 plan. Do I have to worry about the safety of my data if I pick a cheaper plan?

Sorry that's unclear - we have security measures in place for our app as a whole, regardless of the plan. "Advanced security" refers to the fact that we'll work with enterprise teams to implement custom security measures they might request.

For all plans, we have: encryption at rest, encryption in transit, data stored in SOC 1, SOC 2, and ISO 27001-certified data centers, single sign on and mandatory 2FA for employees, secure SDLC (protected branches, PRs), centralized logging and alerting, incident response plan, business continuity plan, and data deletion and retention policies.

Happy to go into more detail and share our official infosec policy over email.

Re: Launch HN: Ditto (YC W20) – Keep product text in sync from design to production

#13
post #8

This looks really great! My team wanted a CMS but didn't find the budget. We manage our copy in JSON files in our apps, much like this seems to do, so I actually think this would be a very straightforward transition, though we'd need to overhaul our copy keys. Just need to sell our product org on the UX of Ditto as we would be buying into Ditto as a major part of our development lifecycle. I see the pricing is just b…

That's great to hear! We've definitely seen an increasing amount of teams separate product copy out into JSONs ("decoupling copy and code"), and we hope Ditto can help them manage that.

We don't have a standard SLA on the API at the moment, but in the past, we've negotiated and signed SLAs for enterprise teams. Happy to do so for you as well if you want to shoot an email to founders@dittowords.com!

Re: Launch HN: Ditto (YC W20) – Keep product text in sync from design to production

#14
post #10

So excited about your launch. Congrats! I’ve seen this issue of copy-pasting copy at nearly all the companies I work for.

Thank you for the support! It is kind of crazy how much copy-pasting there is for every single role involved. We think a large part of it has to do with the fact that copy exists and is worked on horizontally in an org -- unlike more verticalized, role-based tools (devtools, design tools, etc).

Re: Launch HN: Ditto (YC W20) – Keep product text in sync from design to production

#16
post #11
post #7

Advanced security is only included in the $30 plan. Do I have to worry about the safety of my data if I pick a cheaper plan?

Sorry that's unclear - we have security measures in place for our app as a whole, regardless of the plan. "Advanced security" refers to the fact that we'll work with enterprise teams to implement custom security measures they might request. For all plans, we have: encryption at rest, encryption in transit, data stored in SOC 1, SOC 2, and ISO 27001-certified data centers, single sign on and mandatory 2FA for employee…

For $30??? You’re massively underpricing that!

Re: Launch HN: Ditto (YC W20) – Keep product text in sync from design to production

#17
Congrats on the launch, looks great! Couple of questions:

1. Do you support localization?

2. Do you think there is a benefit to using this in addition to a headless CMS that is already managing authored content?

At my previous company we did a lot of AB testing around product copy in our signup funnel which was surprisingly effective. This could be a really useful feature to include in the future

Re: Launch HN: Ditto (YC W20) – Keep product text in sync from design to production

#18

Why limit Ditto to only text assets?

Images seem like the next natural progression but it’s a more complicated user story. Suddenly they’re either an image host themselves or they need to integrate with and manage (adding/deleting) their user’s static assets.

Having implemented something similar (but very crude) for my company for just text many years ago, I think focusing on text first is really smart.

Re: Launch HN: Ditto (YC W20) – Keep product text in sync from design to production

#19
First off, congrats on launching, the product looks super smooth! Had a few thoughts off the cuff:

1. From a product perspective, do you worry about relying heavily on Figma? If marketing and design teams move towards different design tools like Invision, or if Figma changes / restricts API access, or decides to move into this same area, I could imagine it could cause issues down the line.

2. From the sales side of things, how do you tackle getting buy-in with three fairly different stakeholders (design / marketing / engineering)? I could imagine the marketing team buying in, but not getting engineering to fully buy-in, causing "success" to rely on inter-office communication, rather than the product itself.

3. On the developer side, how does Ditto handle interactions with other third party libraries or existing code that may also modify text, e.g. using Optimizely to A/B test wording on the page?

Congratulations once again, and look forward to your future success!

Re: Launch HN: Ditto (YC W20) – Keep product text in sync from design to production

#20
post #11
post #7

Advanced security is only included in the $30 plan. Do I have to worry about the safety of my data if I pick a cheaper plan?

Sorry that's unclear - we have security measures in place for our app as a whole, regardless of the plan. "Advanced security" refers to the fact that we'll work with enterprise teams to implement custom security measures they might request. For all plans, we have: encryption at rest, encryption in transit, data stored in SOC 1, SOC 2, and ISO 27001-certified data centers, single sign on and mandatory 2FA for employee…

> "Advanced security" refers to the fact that we'll work with enterprise teams to implement custom security measures they might request.

Should add some zeros to your fee for that then.

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