Don't make customers hunt for the Sign In button on your website
11–20 of 213 posts
Re: Don't make customers hunt for the Sign In button on your website
#12Re: Don't make customers hunt for the Sign In button on your website
#13I keep my windows in a grid and I end up just making my window wider because it’s easier than using their god forsaken hamburger menu.
Re: Don't make customers hunt for the Sign In button on your website
#14Re: Don't make customers hunt for the Sign In button on your website
#15This is so common nowadays that for many sites I have the direct login page bookmarked. It indirectly implies that once you sign-up, the company stops caring about you. At-least for me.
Re: Don't make customers hunt for the Sign In button on your website
#16This is so common nowadays that for many sites I have the direct login page bookmarked. It indirectly implies that once you sign-up, the company stops caring about you. At-least for me.
Re: Don't make customers hunt for the Sign In button on your website
#17Re: Don't make customers hunt for the Sign In button on your website
#18This is so common nowadays that for many sites I have the direct login page bookmarked. It indirectly implies that once you sign-up, the company stops caring about you. At-least for me.
It's punishment for deleting your cookie. Don't sign in we don't want that. Just stay signed in. Trust us.
I don’t understand the problem, if people want to try or sign-up for your service they’ll locate the signup button. That’s a one time problem. A hidden login button just annoys existing customers.
My feeling is that this is down to testing without privacy in mind. Your site might be fine, but others aren’t so a minority of users will clear cookies at the end of each browser session. That’s not a senario most will test for or experience.
Re: Don't make customers hunt for the Sign In button on your website
#19And this can be easily solvable by swapping the Sign up for Sign In after the first time you logged in a browser cookiejar. Obviously the devil is in the details, but it shouldn't be that complex having a visible Sign Up for potential new users and a visible Sign In for existing users...
If I'm signing in, there's a good chance there is no cookie saying I have ever signed in.
Re: Don't make customers hunt for the Sign In button on your website
#20There’s a business service site I have to log into once a month who’ve hidden the login behind a drop down and it’s really annoying!