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Understanding SaaS Metrics

causal.app

11–15 of 15 posts

Re: Understanding SaaS Metrics

#12
post #6

What are the differences between service costs and operating costs? [1] I'm surprised not to see taxes and other external costs being taken into account in the Retention Margin. Are they pre-subtracted from gross sales as the input of RM ? [1] edit: found the answer in the Learn More section: https://www.causal.app/saas-metrics/retention-margin

To your second point: (business income) taxes are a cash-flow item, but are out of scope for margin analysis, which is a profitability measure, not a cash flow measure.

Re: Understanding SaaS Metrics

#13
Regarding the casual app/graphs, the graphs are cool but they feel very sluggish and slow to load. It takes 15 seconds to load the page + the top two graphs on a 250Mb/s wired connection on a powerful PC.

Re: Understanding SaaS Metrics

#14
post #13

Regarding the casual app/graphs, the graphs are cool but they feel very sluggish and slow to load. It takes 15 seconds to load the page + the top two graphs on a 250Mb/s wired connection on a powerful PC.

if you open the dev console's network tab you'll see why it was so "sluggish". I really can't say that I've ever seen a website do so much to load so little.

Re: Understanding SaaS Metrics

#15
post #8
post #7

Maybe not the right question to be asking, but what tools does one use to track these types metrics in 2021 for a small 1-2 person company? Google sheets?

Have you seen what causal.app is doing? ;) I am not sure whether it's enough, but they do have a free mode.

Thanks, guessing if you work on this stuff everyone knows. SaaS and this range of stuff isn't really my domain :)
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