Product Person #1: Hey, here’s a writeup that says if we show too many positive posts to people that it creates bad feelings. Should we show less positive posts? Product Person #2: Not sure, wouldn’t negative posts make people feel worse? Product Person #1: Wow, I donno, maybe we should try adjusting additional posts people see one way a bit and see what happens? Product Person #2: Not a bad idea, how about we try bo…
I admit I didn’t read the article because I thought I knew the event it was referring to, but didn’t Facebook actually publish this as a psychology study? i.e. they didn’t just use it for A/B testing features but actually thought they were doing something “good” to the point of publishing a study about it. It’s laughable now lol.
https://www.pnas.org/content/pnas/111/24/8788.full.pdf
Edit: And it is in their public defense of this paper that they think we all gave 'informed consent' to this kind of psychological manipulation when we signed up for Facebook because it's in the TOS.
They literally define 'informed consent' as the legal text in their TOS. I mean that's insane, they know their users don't read that before signing up. It's not f'ing informed or consent ugh this makes me so mad.
Also what kind of sick company puts into their TOS that they can emotionally manipulate you on purpose whenever they want? Fucked up.