Linode turns 8; Disk space +25% • Hacker News Board

Re: Linode turns 8; Disk space +25%

#11

Post by cosgroveb » Thu, Jun 16, 2011, 6:31 PM UTC

trustfundbaby wrote: post #2

This is why I love Linode ... they do stuff like this, once a year or so and its so fantastic ... they upgraded me from a 328MB linode to 512MB last year for free ... now this ... I wish more companies would follow suit. It inspires loyalty in very subtle ways ... I was going to get a 512MB linode anyway, but with the money I saved, I added their backup service for $4.95 a month ... I couldn't imagine going anywhere…

It's not like you have a fixed-rate mortgage on that apartment. You don't expect your landlord to let you rent at below-market rates do you?

I guess what I'm saying is if you want to lock in a low rent you need to negotiate for a longer lease.

Re: Linode turns 8; Disk space +25%

#12

Post by jsprinkles » Thu, Jun 16, 2011, 6:32 PM UTC

ajross wrote: post #5

I like Linode and use them. But 25% is almost an insult. Storage is absurdly expensive at Linode: literally 10x what Amazon charges for EBS stores (a little less, as Linode storage is local and there are no usage charges). I really wish they were more competitive. Right now I have a tiny instance running my personal email, but everything else I do looks more attractive on EC2 or Rackspace.

How dare Linode insult you by giving you free service improvements for no reason. Damn them.

Re: Linode turns 8; Disk space +25%

#13

Post by cosgroveb » Thu, Jun 16, 2011, 6:33 PM UTC

citricsquid wrote: post #8

I absolutely love Linode. I made the HORRIBLE mistake of using vps.net for over a year (from September 09 to September 10) and it was honestly the worst hosting experience of my life (and I keep an eye on them, still as bad as ever) so when I switched to Linode I was expecting more of the same, in over 8 months I have never had a problem, I've submitted 1 support ticket and that was because I needed help enabling bac…

They were super helpful with an iptables question I had (I locked myself out of the server as well as took down several services I had running). I honestly expected them to say "you signed up for a VPS you should know this... it's not covered by our support."

Re: Linode turns 8; Disk space +25%

#14

Post by acangiano » Thu, Jun 16, 2011, 6:36 PM UTC

citricsquid wrote: post #8

I absolutely love Linode. I made the HORRIBLE mistake of using vps.net for over a year (from September 09 to September 10) and it was honestly the worst hosting experience of my life (and I keep an eye on them, still as bad as ever) so when I switched to Linode I was expecting more of the same, in over 8 months I have never had a problem, I've submitted 1 support ticket and that was because I needed help enabling bac…

VPS.NET was the worst VPS service I've ever tried. By far. It's hard to convey how bad and unreliable they were. Friends who tried VPS.NET had nothing but headaches as well, so it wasn't just me.

Re: Linode turns 8; Disk space +25%

#15

Post by drtse4 » Thu, Jun 16, 2011, 6:37 PM UTC

ajross wrote: post #5

I like Linode and use them. But 25% is almost an insult. Storage is absurdly expensive at Linode: literally 10x what Amazon charges for EBS stores (a little less, as Linode storage is local and there are no usage charges). I really wish they were more competitive. Right now I have a tiny instance running my personal email, but everything else I do looks more attractive on EC2 or Rackspace.

It costs more but it's important to remember that compared to ebs the performance are way better(1).

(1) check every benchmark performed on both platforms

Re: Linode turns 8; Disk space +25%

#16

Post by citricsquid » Thu, Jun 16, 2011, 6:40 PM UTC

acangiano wrote: post #14

citricsquid wrote: post #8

I absolutely love Linode. I made the HORRIBLE mistake of using vps.net for over a year (from September 09 to September 10) and it was honestly the worst hosting experience of my life (and I keep an eye on them, still as bad as ever) so when I switched to Linode I was expecting more of the same, in over 8 months I have never had a problem, I've submitted 1 support ticket and that was because I needed help enabling bac…

VPS.NET was the worst VPS service I've ever tried. By far. It's hard to convey how bad and unreliable they were. Friends who tried VPS.NET had nothing but headaches as well, so it wasn't just me.

They still manage to out-do themselves daily, yesterday for example they had "planned maintenance" that took out all customers in one location, the problem is they didn't email any customers before hand all they did was post on their status blog (status.vps.net, which is pretty well hidden already) ... but it gets worse, they DIDN'T post on their status blog until AFTER everything went down, then they altered the date to say it was posted BEFORE the outage. So not only are they negligent, they try and cover it up...

How they're still in business is beyond me. Edit: Here is what they posted as an explanation http://i.imgur.com/OgCzx.png

Re: Linode turns 8; Disk space +25%

#17

Post by jules » Thu, Jun 16, 2011, 6:45 PM UTC

Why are bigger linodes relatively more expensive?

Re: Linode turns 8; Disk space +25%

#18

Post by caker » Thu, Jun 16, 2011, 6:51 PM UTC

ajross wrote: post #5

I like Linode and use them. But 25% is almost an insult. Storage is absurdly expensive at Linode: literally 10x what Amazon charges for EBS stores (a little less, as Linode storage is local and there are no usage charges). I really wish they were more competitive. Right now I have a tiny instance running my personal email, but everything else I do looks more attractive on EC2 or Rackspace.

Linode storage comes bundled with a virtual machine! The more you pay, the more RAM, network transfer quota, and better CPU contention you get - without any extra costs. It's hardly an apples to apples comparison.

Re: Linode turns 8; Disk space +25%

#19

Post by paraschopra » Thu, Jun 16, 2011, 6:51 PM UTC

Congrats on the anniversary. To provide a balanced perspective on this thread, let me share our experience. We (Visual Website Optimizer) are hosted on Linode since beginning but have experienced degradation of service lately particularly around network availability. There is at least one minor outage every month in their Newark data center (planning around network outage is much harder). While their support is responsive, these regular outages affect our business in a very significant manner. Every time we contact them, their staff just says these outages _happen_ and unavoidable and I cannot believe they are okay with it.

Maybe it is to do with their increased customer base, but earlier these outages were much less frequent and we enjoyed the service.

We own 25+ servers with them and have lately given thought of moving to some other provider. It's their responsive customer service and the pain of migrating everything that has kept us sticking to Linode.

Re: Linode turns 8; Disk space +25%

#20

Post by thaumaturgy » Thu, Jun 16, 2011, 6:55 PM UTC

CoffeeDregs wrote: post #7

I've been using Linode for about 4 years now for dev and [small] production servers. They're such a joy to use. I agree that I could probably get VPSs cheaper somewhere else, but ... meh. And, though I rarely need support, Linode's support is second to none and it's a real help with something's going wrong. More than anything, I'm happy to pay a bit extra to support quality products and services. So, joining the chor…

> I agree that I could probably get VPSs cheaper somewhere else...

A couple of people have brought this up in this thread, and all I can think each time is that they must not place any value on their time or hassle when it comes to dealing with the cheaper providers.