Do they have a similar list for customers?
There is some atrocious behavior out there in both the passenger and driver seats.
Uber and Lyft to swap data on banned drivers
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Re: Uber and Lyft to swap data on banned drivers
#12Despite the unethical and immoral behavior of Uber executive leadership, from the outside, Uber seems to have a better safety profile than Lyft. They added safety features to the app, such as emergency service requests, long before Lyft did. Both companies probably did it in response to sexual assaults that both companies enabled, but Uber took quicker action.
I've seen some truly horrifying behavior from Lyft in terms of safety that makes me cautious of wanting to use the app, despite liking Lyft's public presence better. I suspect it's in the interest of growth and gaining market share to have things like lax-er driver background checks so they get more drivers. In the end it ends up hurting them a lot more, and can lead to terrible things for riders.
Re: Uber and Lyft to swap data on banned drivers
#13Do they have a similar list for customers? There is some atrocious behavior out there in both the passenger and driver seats.
I don't think there's a formal sharing program for shitty riders, but it definitely happens in some cases.
Re: Uber and Lyft to swap data on banned drivers
#14Earlier quoted context omitted.
I wonder if other taxi services do anything similar regarding drivers they fired for safety reasons
They are still learning how to get up websites.
I'm sure the process exists, it's just much more localized.
If bob from City A's best taxi fires you and you try to get a job at City A's fastest taxi, fastest guy is probably gonna call best guy.
If you move cross-country, probably not.
Re: Uber and Lyft to swap data on banned drivers
#15what else are they sharing? who wants to bet their next paycheck that they're colluding on fixing wages?
Re: Uber and Lyft to swap data on banned drivers
#16Despite the unethical and immoral behavior of Uber executive leadership, from the outside, Uber seems to have a better safety profile than Lyft. They added safety features to the app, such as emergency service requests, long before Lyft did. Both companies probably did it in response to sexual assaults that both companies enabled, but Uber took quicker action. I've seen some truly horrifying behavior from Lyft in ter…
> Despite the unethical and immoral behavior of Uber executive leadership, from the outside
Interestingly, literally every C-level exec at Uber from the Travis Kalanick era has been replaced. Uber is the "Ship of Theseus" of companies.
Re: Uber and Lyft to swap data on banned drivers
#17Airlines do similar things for anything safety related. Having safer airlines is good for business and there's no sense in hoarding that information.
Except... it ends up being a non-reviewable blacklist that most people don't even know exists. What safeguards are there so that a grouchy driver or engineer can't use it to mess with their ex? For instance.
>What safeguards are there so that a grouchy driver or engineer can't use it to mess with their ex? For instance.
Not gonna say it's perfect, but as an engineer at one of these companies I'll say production access is generally very locked down and audited to the point of often being quite an encumbrance to even be able to debug production issues. Very unlikely anyone will be willy-nilly blacklisting drivers over personal vendettas.
Re: Uber and Lyft to swap data on banned drivers
#18Examples of competitors sharing data about bad customers across several industries:
- competitor banks share information about people who bounce checks
- competitor insurance companies share data about customers with fraudulent claims
- competitor casinos share photos of card counters
Probably many others I can't think of.
EDIT to reply: thanks for the customers' returns example. I found a story explaining the shared database: https://www.elliott.org/case-dismissed-2/the-retail-equation...
Re: Uber and Lyft to swap data on banned drivers
#19Despite the unethical and immoral behavior of Uber executive leadership, from the outside, Uber seems to have a better safety profile than Lyft. They added safety features to the app, such as emergency service requests, long before Lyft did. Both companies probably did it in response to sexual assaults that both companies enabled, but Uber took quicker action. I've seen some truly horrifying behavior from Lyft in ter…
> Despite the unethical and immoral behavior of Uber executive leadership, from the outside Interestingly, literally every C-level exec at Uber from the Travis Kalanick era has been replaced. Uber is the "Ship of Theseus" of companies.
And yet— still the same ship, right? It would be fascinating to have some insider stories about whether overhauling the upper management has actually changed the culture of the company, or if it's largely the same attitudes and behaviours at play.
Re: Uber and Lyft to swap data on banned drivers
#20Despite the unethical and immoral behavior of Uber executive leadership, from the outside, Uber seems to have a better safety profile than Lyft. They added safety features to the app, such as emergency service requests, long before Lyft did. Both companies probably did it in response to sexual assaults that both companies enabled, but Uber took quicker action. I've seen some truly horrifying behavior from Lyft in ter…
> Despite the unethical and immoral behavior of Uber executive leadership, from the outside Interestingly, literally every C-level exec at Uber from the Travis Kalanick era has been replaced. Uber is the "Ship of Theseus" of companies.
This is actually a good thing. Companies that can execute while rotating leadership are companies of rules, principles, etc, not companies of people. This is a very good thing.