How are you surprised? If you have billing sorted for your SaaS, why do you even need Shopify for?
Shopify says remove Stripe billing or get booted from their app store
11–20 of 236 posts
Re: Shopify says remove Stripe billing or get booted from their app store
#12Not a surprising practice, but:
> Pretty ironic too when you've got Shopify's CEO tweeting about the unfair 30% cut Apple wants: https://twitter.com/tobi/status/1362411841943711744
That's pretty hypocritical
Re: Shopify says remove Stripe billing or get booted from their app store
#13How are you surprised? If you have billing sorted for your SaaS, why do you even need Shopify for?
plugins, fulfillment, order tracking, the UI. it does way more than billing.
Re: Shopify says remove Stripe billing or get booted from their app store
#14What does this mean? Even if you use the Shopify API but are not on their App store, you have to use Shopify billing?
Re: Shopify says remove Stripe billing or get booted from their app store
#15Shopify is really terrible when it comes to partner support. The documentation is terrible and if you want to use their API, be prepared to bang your hand against the wall for their design choices. Partners are not Shopify's actual customers of course, but Shopify wants partners to make up for all the shortcomings of the platform without making appropriate tools and support available.
In your particular case, if I understand correctly, Shopify wants you to bill customers for App store purchases through their platform. I don't think that's wrong - most marketplaces expect a cut of the revenue you make off their platform.
Re: Shopify says remove Stripe billing or get booted from their app store
#16How are you surprised? If you have billing sorted for your SaaS, why do you even need Shopify for?
Generally speaking it is very surprising for a merchant of any product to require that you not use a competing product in order to use their product.
Re: Shopify says remove Stripe billing or get booted from their app store
#17Worth mentioning Shopify uses Stripe. A few months back they introduced their Shopify Payment Module (at least in Europe) which runs on Stripe, which then overrides and disables the standalone legacy Stripe module. You can't have both, and they don't straight up tell you this when you try their module.
They now absorb the commission into their pricing. Once you disable your standalone Stripe integration, it disappears and they only way to get it back is to cry to support.
Re: Shopify says remove Stripe billing or get booted from their app store
#18It’s the TOS, and after some social platforms were kicked out of big Corp hostings and app stores because of Trump’s scandal, I don’t think there is much you can do aside of sucking it up and planning a well thought migration out of their service.
Re: Shopify says remove Stripe billing or get booted from their app store
#19Shopify is really terrible when it comes to partner support. The documentation is terrible and if you want to use their API, be prepared to bang your hand against the wall for their design choices. Partners are not Shopify's actual customers of course, but Shopify wants partners to make up for all the shortcomings of the platform without making appropriate tools and support available. In your particular case, if I un…
These aren't purchases via their app store (I don't know if you can even do that?). They're within our webapp using Shopify's billing API to buy stuff. The Shopify integration is just used for discovery (via their app store), login, installation, email integration, and of course billing.