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Repairability

psankar.blogspot.com

11–20 of 68 posts

Re: Repairability

#11

This is a great read about repairability, and we should also not forget that apple are the worst when it comes to repair. They essentially said “Our Manuals Could Make Repairs Safer, But You Can’t Have Them” (source here: https://www.ifixit.com/News/33977/apple-told-congress-how-re... )

See also:

https://www.ibtimes.com/apple-airpods-repair-recycling-impos...

https://motherboard.vice.com/en_us/article/yw9qk7/macbook-pr...

Re: Repairability

#14
In countries like India we don't really have too many consumer protections. Apple tends to operate similar to a criminal enterprise - they sell defective products / products which become defective after barely any use.

I bought the 2015 Macbook Pro which developed the "staingate" issue. In first world countries, I hear that Apple replaced the screens for customers for free (I'm not sure if this is true or whether it's astroturfing). There is no such system here. Both speakers in this Macbook developed tearing and are no longer audible. Other laptops - Samsung, Lenovo, etc. in my household have worked perfectly. One laptop developed an issue with the keyboard, which was replaced for $50.

I received Airpods as a gift this year in February. One earphone stopped working within 8 months. Apple told me they weren't going to do anything about it. I must have used them about 20 times total. I also own knock-off Airpods. They work perfectly.

I follow Louis Rossman's YouTube channel where he opens up the devices and showcases the various corners that have been cut in the manufacturing process. He also exposes the unethical behaviour of the Apple "Genius" employees who overcharge customers for simple repairs. In one case he just plugged a loose connection back in and charged the customer for 20 minutes of labour whereas Apple said it would require a screen replacement for roughly ~30% of the cost of the device.

Repairability is becoming near impossible with these products now. At one point in time you could salvage together parts from dead devices to gather spares, but now Apple is working on technology to ensure that parts from different devices will not be compatible with each other.

Without legislation they will continue to operate like this with impunity. If enough key markets push for something like "right to repair" there is a small possibility that something will be done about this, otherwise the way things are headed, there will essentially be no accountability for cases like this.

I would not be surprised if there will come a point where they make devices stop working if you open them, and only they can restore the device back to a working state.

Re: Repairability

#15
post #9

Never had a bulky battery in any Mac. Must be something about the climate ...

I have - three times (if an iPad counts). This in cold non-polluted danish climate. You can’t blame it on the climate just because you have never experienced it. NB.: How many mac’s are your statistic based upon < 100? I think we need the big numbers...

[deleted]

Re: Repairability

#16

Not that it's a justification, per se, but a lot of modern laptops won't boot without a battery. The power adapter often can't provide sufficient power to spin everything up at boot, and needs the battery as a buffer (this is why, if you run your macbook battery completely flat, it needs to charge for a few minutes before it can boot back up).

That sounds like a load of bollocks. A laptop, really?. Wish someone on HN can enlighten me.

There's nothing pulling so much power at startup that both the adapter and battery are required.

Even older MacBooks would boot with the battery disconnected (in some sort of safe mode).

https://osxdaily.com/2019/06/14/how-boot-macbook-pro-without...

Newer ones likely wait to check the battery properly.

I've not come across any laptop or Android smartphone that wouldn't power up without a battery.

However, I do not have any experience with USB-C powered laptops, those might be different seeing as they need to negotiate power first.

Re: Repairability

#17
I have an iPad pro wifi from 2018 with totally dysfunctional wifi and speaker and IPS bleeding. This is my second one, the first one I exchanged for screen bleeding also. I have the last usable Mac Book Pro (2013) custom order with i7/750ssd/16gb ram and will change the battery myself soon (Apple refuses to fix laptops from 2013).

The last Apple product that I have bought is Mac Mini 2018 - unlike other Apple products, Mac Mini is easy to open and installing the ram was a surprisingly light experience. I expect next generation of Apple products to be totally glued, without option to repair at all. I have no problems with this, because I will not buy any Apple product in the future, but Apple creates trends and other manufacturers copy quick.

I don't see change for good in this direction unless legislative measures arise and insist repairability to be mandatory.

Re: Repairability

#18

Not that it's a justification, per se, but a lot of modern laptops won't boot without a battery. The power adapter often can't provide sufficient power to spin everything up at boot, and needs the battery as a buffer (this is why, if you run your macbook battery completely flat, it needs to charge for a few minutes before it can boot back up).

"The power adapter often can't provide sufficient power to spin everything up at boot, and needs the battery as a buffer"

Do you have any proof for that? It sounds very unrealistic to me. These days there aren't even any magnetic disks to spin up at boot time.

Re: Repairability

#19
I had an A1398 2014 MacBook Pro 15" until a few weeks ago. I also experienced the battery expanding (it was last changed in 2018 just as the AppleCare warranty expired).

The replacement battery killed the GPU.

The screen turned blank when waking from sleep. It survived another week, but after that, would crash whenever switching to NVIDIA graphics.

I can't just replace the battery now - I need to change the logic board ($500). Repairs for the 820-3787 are possible through Louis Rossmann, Paul Daniels, etc - but cost a similar amount to a replacement board.

Original batteries cannot be bought from Apple - the laptop is obsolete. I don't know which batteries to trust.

Non-Apple devices lack MagSafe, Thunderbolt, iSync USB, and Time Machine. Newer Apple devices lack most of these too, and can't even upgrade the SSD. The latest M1 MacBooks can't even dual-boot, or use Target Disk Mode for recovery. In the end, I'm probably just going to have to learn how to use OpenBoardView, buy a better soldering iron and microscope, and go for the real full-stack, hardware as well as software.

Re: Repairability

#20

The more I read about Apple products the more they seem to be apt as luxury goods rather than functional computing devices.

This is entirely true.

Apple has more and more in common with other luxury goods, such as expensive cars, which have a glamourous reputation but are notoriously unreliable after only a few years. Then they are eye wateringly expensive to repair.

For someone buying simply for utility, Apple is best avoided. Their market position and financial incentives are aligned against selling you a machine that is solid in the long term.

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