11–20 of 46 posts
How are people supposed to review children toys then?!
Industry rules preventing beers, bands, and actors from having the same name seem sort-of strange, until you get into technology. Which is weird bc we all fret about "namespace pollution" but see no problem with calling something Vine after the last thing called Vine is still in the zeigeist enough that people say "I miss Vine" from time to time.
Vine might have been a bad choice for you, but I am not sure I dislike it from an Amazon-customer perspective, and your post does not make me want to try your product (will you share my musical preferences if I do?).
Not a very convincing post. I do not think the first review violates the highlighted policy, and I feel very uneasy with the disclosure of the songs played by the second, non-anonymized reviewer. Are you sure this person consented to you sharing her logs? Or is it fair game, because she had the audacity not to like your product after 8 minutes? Will you also challenge requests for refunds by pointing out that your cu…
The example is about a woman who gave a review based on her child's experience and the article is complaining the woman didn't use the product herself, which is against the Vine rules. How are people supposed to review children toys then?!
Seems like you got some valuable feedback--you may not agree with it, but then take it with a grain of salt.
The 2nd reviewer self identifies as being your target customer, and provides her feedback, which is discounted because she's asking for more physical inputs, and an improved Alexa app.
As a creator, you let yourself be vulnerable releasing something for others to use and criticize. It's not easy to hear that criticism, but it's part of the process.
The example is about a woman who gave a review based on her child's experience and the article is complaining the woman didn't use the product herself, which is against the Vine rules. How are people supposed to review children toys then?!
I thought about this and it's a good point. Maybe there is a carve-out for folks who can't review on their own - like elder care products or kids toys. But this is not that.
> "We signed up to send our niche product to random strangers, and then were surprised that nobody was adequately qualified to review it! Also we expected 5 star reviews only and this is Amazon's fault"
What the hell are you talking about, that review was everything but lazy, she wrote 3 entire paragraphs of genuine, constructive feedback.
She couldn't figure out how to use the product -> Listen -> Make the product easier to use.
Industry rules preventing beers, bands, and actors from having the same name seem sort-of strange, until you get into technology. Which is weird bc we all fret about "namespace pollution" but see no problem with calling something Vine after the last thing called Vine is still in the zeigeist enough that people say "I miss Vine" from time to time.