Live data from Hacker News

Big Sur bug prevents upgrades to the next version

micromdm.io

11–20 of 44 posts

Re: Big Sur bug prevents upgrades to the next version

#11
Is the author sure that it's a bug and not just Apple holding back the new update for the MDM-enrolled machines for a week or so? See https://support.microsoft.com/en-us/windows/defer-feature-up... for a native feature in Windows to defer feature updates by X days specifically (quite cleverly, it does not defer security updates, only new feature updates).

Re: Big Sur bug prevents upgrades to the next version

#13

Is the author sure that it's a bug and not just Apple holding back the new update for the MDM-enrolled machines for a week or so? See https://support.microsoft.com/en-us/windows/defer-feature-up... for a native feature in Windows to defer feature updates by X days specifically (quite cleverly, it does not defer security updates, only new feature updates).

Yes, I'm sure. MDM does have a feature to defer updates (which is a mess on its own) but that's not what is happening here. The MDM can see the update, but attempting to install it fails. The logs clearly indicate that the client tries and fails the download.

Re: Big Sur bug prevents upgrades to the next version

#15

"Under certain conditions, macOS 11.0.1 and macOS 11.1 hosts are requesting the update server send the 11.0.1 update, instead of requesting the next available one." What conditions are these?

I can reliably reproduce the issue by asking the MDM to list updates on the client. That puts the device in a bad state until the next reboot.

But even without the MDM taking action, the client can enter this state as long as it's enrolled in the MDM. My guess is there a background download/check that happens at an unspecified interval.

Re: Big Sur bug prevents upgrades to the next version

#17
post #3

I am fairly sure they will and can solve it remotely.

I'm surprised at the suggestion in the article that Apple won't do something "messy" like push a fix via antivirus, but will instead just leave un-updated Macs around forever unless users (a) find out this a problem somehow, and (b) do a manual update.

Or whatever they did to remove the Zoom vulnerability.

Re: Big Sur bug prevents upgrades to the next version

#18
post #3

I am fairly sure they will and can solve it remotely.

I'm surprised at the suggestion in the article that Apple won't do something "messy" like push a fix via antivirus, but will instead just leave un-updated Macs around forever unless users (a) find out this a problem somehow, and (b) do a manual update.

Not to say that Apple doesn’t have other options, but I don’t think they can “push a fix via antivirus”. XProtect can remove software (like Zoom), but I don’t believe it can reconfigure the system.
Post reply on HN