This happened to me with Linkedin advertising, where my budget of a couple hundred dollars got re-charged to my card up to a couple thousand dollars without notifications. They handled all the complaints not in email, but their web based interface, and memory holed their commitment to refunding me the money after multiple back and forths. This isn't a mistake, the design is their business model. While we don't have a…
Or, if you cancel your Amazon account it doesn’t immediately stop all AWS billing. It is — kid you not — recommended to terminate your individual services to avoid additional billing. Technical limitation of a trillion dollar company? I say scum bag billing
I have seen similar stories with AWS. It’s somewhat shocking to me that there’s no way to ask to get cut off above some dollar limit. Is every customer risking unbounded liability?
What about prepaid credit cards with payment limit? If the payment failed the service will be terminated? Or does aws continue and send an invoice anyway?
Or, if you cancel your Amazon account it doesn’t immediately stop all AWS billing. It is — kid you not — recommended to terminate your individual services to avoid additional billing. Technical limitation of a trillion dollar company? I say scum bag billing
Someone should make a list of all the providers that support some kind of billing budget. It took me way more time than expected to find a CDN that has a budget limit for my personal project (I'm using Bunny CDN)
My problem with AWS billing was I asked sales/support to call me so I could check with them what the cost would be to test one of their higher end GPU servers. They said I would just pay for the minutes used that it wouldnt add up to anything.
I tested the server for about 5 minutes and was charged a couple hundred dollars for "spinning up " the instance. Something the AWS sales guy assured me on the phone would not happen.
I still dont know why I didnt appeal I guess I know better than to try.
I have seen similar stories with AWS. It’s somewhat shocking to me that there’s no way to ask to get cut off above some dollar limit. Is every customer risking unbounded liability?
What about prepaid credit cards with payment limit? If the payment failed the service will be terminated? Or does aws continue and send an invoice anyway?
They still send the invoice. I accidentally left a couple of small files in an S3 bucket for years. Eventually my card expired on that account and they continued bothering me until I contacted support and we agreed to waive the bill.
I imagine they would have been more forceful if it was a larger bill.
This happened to me with Linkedin advertising, where my budget of a couple hundred dollars got re-charged to my card up to a couple thousand dollars without notifications. They handled all the complaints not in email, but their web based interface, and memory holed their commitment to refunding me the money after multiple back and forths. This isn't a mistake, the design is their business model. While we don't have a…
Or, if you cancel your Amazon account it doesn’t immediately stop all AWS billing. It is — kid you not — recommended to terminate your individual services to avoid additional billing. Technical limitation of a trillion dollar company? I say scum bag billing
Or, if you cancel your Amazon account it doesn’t immediately stop all AWS billing. It is — kid you not — recommended to terminate your individual services to avoid additional billing. Technical limitation of a trillion dollar company? I say scum bag billing
What? How is that even legal ?
Can you afford better lawyers than Amazon? If not there's your answer...
This happened to me with Linkedin advertising, where my budget of a couple hundred dollars got re-charged to my card up to a couple thousand dollars without notifications. They handled all the complaints not in email, but their web based interface, and memory holed their commitment to refunding me the money after multiple back and forths. This isn't a mistake, the design is their business model. While we don't have a…
I remember broadband ISPs used to do that in the end of 90s, early 2000s with high price per MB of traffic, had to write off overages left and right (viruses on windows were a number 1 issue), then competition kicked in and "scumbag billing" disappeared, first they just got rid of overage charges and started merely throttling speed after caps and eventually got rid of caps altogether. Similar things were happening in hosting industry, colocation and dedicated servers in particular, competition eliminated overage charges too. Somehow "clouds" think they are too different, as if they don't compete with traditional hosting offerings, but being scambags trying to keep their high margins certainly pushes people away. I used to be an early AWS and Rackspace customer (remember when they were two top choices?), but haven't really used "clouds" since then, they are simply not competitive for literally anything, at least for someone like me, who's been doing infrastructure for decades.