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Backblaze S3 API is having some downtime

s3.us-west-002.backblazeb2.com

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Re: Backblaze S3 API is having some downtime

#12
post #10
post #4

Earlier quoted context omitted.

I also can't find a status page and not so much as a peep from Backblaze anywhere. I pinged them on Twitter [1] to no avail. I like Backblaze but this has been going on for 3 hours now. You can't be down for 3 hours without any communication about it... [1] https://twitter.com/JasperSiepkes/status/1329347119774375937

From the support page, I get the impression nothing will happen until 9am Pacific. Tickets have a 1d response time, and chat is Pacific working day with a lunch break. Bottom of https://www.backblaze.com/help.html I think they're all sound asleep, blissfully unaware of the day they'll wake up to!

It doesn't reflect well on their monitoring/on-call setup that everyone else was paged before them, assuming they are indeed unaware.

Perhaps the first they'll know of the problem is when they read it on HN

Re: Backblaze S3 API is having some downtime

#13
post #4
post #2

Yes! Glad it's not just me. And no status page. (?!)

I also can't find a status page and not so much as a peep from Backblaze anywhere. I pinged them on Twitter [1] to no avail. I like Backblaze but this has been going on for 3 hours now. You can't be down for 3 hours without any communication about it... [1] https://twitter.com/JasperSiepkes/status/1329347119774375937

yup, here desperately migrating to the regular b2 API...

Re: Backblaze S3 API is having some downtime

#16
post #9

well, what can u expect , 4 times cheaper than AWS, 4 times less stability and professionalism. I am now wandering if my data is safe there. I think it will be smart to keep a copy in aws glacier.

Feeling kind of the same... I just completed moving my entire app and all user data from AWS. And here we are!

Re: Backblaze S3 API is having some downtime

#17
Yev here - we're investing the S3-endpoint issue - apologies for delay in response here, it took them a bit of time to wake me up.

*Edit -> we've identified the fix and are rolling it out, you should see S3-Endpoint service resuming shortly!

Re: Backblaze S3 API is having some downtime

#18
post #17

Yev here - we're investing the S3-endpoint issue - apologies for delay in response here, it took them a bit of time to wake me up. *Edit -> we've identified the fix and are rolling it out, you should see S3-Endpoint service resuming shortly!

Happy to know who to bother the next time it happens! :P EDIT: But really, get a simple b2s3api status page up, doesn't need to be anything fancy..

Re: Backblaze S3 API is having some downtime

#19
post #17

Yev here - we're investing the S3-endpoint issue - apologies for delay in response here, it took them a bit of time to wake me up. *Edit -> we've identified the fix and are rolling it out, you should see S3-Endpoint service resuming shortly!

Happy to know who to bother the next time it happens! :P EDIT: But really, get a simple b2s3api status page up, doesn't need to be anything fancy..

Well, hopefully there won't be a next time - but also, bothering me doesn't help debug or resolve the problem, our Ops/Tech team do that :D

Re: Backblaze S3 API is having some downtime

#20
post #19

Earlier quoted context omitted.

Happy to know who to bother the next time it happens! :P EDIT: But really, get a simple b2s3api status page up, doesn't need to be anything fancy..

Well, hopefully there won't be a next time - but also, bothering me doesn't help debug or resolve the problem, our Ops/Tech team do that :D

I was baffled that I couldn't find a status page at all, but I assumed I was just failing to find it.

> Well, hopefully there won't be a next time

Are you seriously saying that not only is there not one, but you're against having one because you hope the status is always green?

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