I hope they can also innovate more on behalf of the customer with regards to recurring charges.
PayPal has this management console where a customer can see all recurring charges and instantly cancel any of them with one click: https://imgur.com/a/lLE3iAt
IMO, this should be standard across all payment cards. I detest businesses that make it hard to cancel recurring charges and I think payment card providers need to stop that from happening (I get Stripe is not quite a consumer card provider...yet).
We (Streak yc s11) signed up for Stripe way back in the day and have just been paying their standard payment processing fees for years. We haven't upgraded our API version or used any of their new billing features or anything like that. Basically we get the same value from Stripe we did from the day we integrated. I thought our pricing was going to be grandfathered but this change will cost us tens of thousands of dollars. Unfortunately, we're kind of hostage to it.
Anyone else at scale and have an old integration? How are you handling the fee increase?
How much more can stripe wring out of merchants while signalling virtue?
e.g. 2.6%+ per transaction? Jesus christ.
I worked for a payment processing co. It was all about financial institution connections (uncompetitive). And the costs my company incurred to process payments were negligible.
We (Streak yc s11) signed up for Stripe way back in the day and have just been paying their standard payment processing fees for years. We haven't upgraded our API version or used any of their new billing features or anything like that. Basically we get the same value from Stripe we did from the day we integrated. I thought our pricing was going to be grandfathered but this change will cost us tens of thousands of do…
If you're doing significant volume, which I assume Streak does, you can negotiate significant volume discounts. You have been leaving a ton of money on the table if you have not done that.
We (Streak yc s11) signed up for Stripe way back in the day and have just been paying their standard payment processing fees for years. We haven't upgraded our API version or used any of their new billing features or anything like that. Basically we get the same value from Stripe we did from the day we integrated. I thought our pricing was going to be grandfathered but this change will cost us tens of thousands of do…
Move to another solution? I have no idea on pricing but maybe NMI, Braintree, etc. Also play hardball with the account manager if you're comfortable with that.
Yes, and they can because being a payment processor is not easy. If it were, nobody would need middle-men like them.
But of course, it ought to be, and there should be no need for the middle-men, certainly not ones that take 2-4% of the transaction.
Yeah but isn't that just the way of the world? Processes can become simpler but at a certain point the complexity of the process is inherent and it would benefit you to employ an expert (individual or entity). You can build a house yourself, with your own hands, but why? I'm not an expert on the whole domain of payment processing but it seems to me there is a lot of non trivial problems inherent with taking payments. I guess if you are hedging on a different system of holding and transferring money there may be a way to get rid of the middleman. What do you propose?
We (Streak yc s11) signed up for Stripe way back in the day and have just been paying their standard payment processing fees for years. We haven't upgraded our API version or used any of their new billing features or anything like that. Basically we get the same value from Stripe we did from the day we integrated. I thought our pricing was going to be grandfathered but this change will cost us tens of thousands of do…
Why are you hostage to it? How much dev time would switching to a different transaction processor take? This seems like it should be a very competitive space.
We (Streak yc s11) signed up for Stripe way back in the day and have just been paying their standard payment processing fees for years. We haven't upgraded our API version or used any of their new billing features or anything like that. Basically we get the same value from Stripe we did from the day we integrated. I thought our pricing was going to be grandfathered but this change will cost us tens of thousands of do…
Email your rep and tell them you want to move to interchange plus pricing.