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How to write warm emails

akhilkg.me

11–20 of 37 posts

Re: How to write warm emails

#11
There was a very funny episode of the much ignored recent tv show "Corporate", called "Thanks!" [1] which dealt with the the now common use of the exclamation mark [!] to convey "pleasantness" in an email

[1] https://www.imdb.com/title/tt9648664/?ref_=ttep_ep4

Until I'd watched this i wasn't entirely aware how much I used this too in correspondence to infer joviality or some such.

Re: How to write warm emails

#12
post #9
post #7

Don't write emails, and if you must, keep them short. Use messaging, meetings, wikis, issue trackers, any specialised tool you need to use to improve communication.

While this is true for personal emails, the linked article is really talking about marketing emails to strangers.

Don't send marketing emails to strangers! I opt out!

Re: How to write warm emails

#13
post #10
post #9

Earlier quoted context omitted.

While this is true for personal emails, the linked article is really talking about marketing emails to strangers.

Over here in Europe where everyone seems to be on it chat via WhatsApp is really effective. Only used it for customer development & not hard sales though. Very very low barrier & personal.

If you spam me with SMS or on WhatsApp for sales, I'll just block it and not buy anything. Not sure how others would react, but to me it's just as intrusive as a phone call.

Unfortunately, I'm sure in 5 years no one will care and we'll all live with the spam.

Re: How to write warm emails

#14
post #5

tldr: suck up to the person you want to get a response from, and the email will then be classified as 'warm'

It's sad that you feel it's "sucking up" when you place value on the other person's existence when considering how you couch your message's intent. A mathematical formula will always have the same result, but a linguistic formula will not. It is unique to every single individual to have ever existed. The words each have a hidden iceberg of meaning which is compounded by the context, not just within the expression, bu…

There is something to be said for taking the reciever's context into account, but it's not possible or desirable to account for the state of their digestion &c in every communication.

An excess of empathy gets in the way of clear communication, and recievers should accept that their context is not completely available to senders. They have some responsibility to interpret charitably, and if they don't they're failing to follow basic principles of cooperative social interactions.

A cruder way of putting it: you shouldn't expect everyone who talks to you to be minutely concerned with your personal shit.

Re: How to write warm emails

#15

There was a very funny episode of the much ignored recent tv show "Corporate", called "Thanks!" [1] which dealt with the the now common use of the exclamation mark [!] to convey "pleasantness" in an email [1] https://www.imdb.com/title/tt9648664/?ref_=ttep_ep4 Until I'd watched this i wasn't entirely aware how much I used this too in correspondence to infer joviality or some such.

The "communication experts" seem intent on outdoing each other. I remember reading an announcement from stackoverflow (IIRC) which had hired someone for community management. They were, and I quote, "beyond excited." How ridiculous is that?

Re: How to write warm emails

#16
post #10

Earlier quoted context omitted.

Over here in Europe where everyone seems to be on it chat via WhatsApp is really effective. Only used it for customer development & not hard sales though. Very very low barrier & personal.

If you spam me with SMS or on WhatsApp for sales, I'll just block it and not buy anything. Not sure how others would react, but to me it's just as intrusive as a phone call. Unfortunately, I'm sure in 5 years no one will care and we'll all live with the spam.

Same here. If I'm not your costumer and I gave you permission, to reach me by whatsapp is an invasion of my privacy.

Re: How to write warm emails

#17

Maybe it's not "warm", but to catch my attention you should include something that makes it clear this was hand crafted email for me. There's just so much content pushed out by using marketing automation tools that is nicely written, but totally generic. If your otherwise nice email falls into this category, then it might just get ignored.

[deleted]

Re: How to write warm emails

#18
post #15

There was a very funny episode of the much ignored recent tv show "Corporate", called "Thanks!" [1] which dealt with the the now common use of the exclamation mark [!] to convey "pleasantness" in an email [1] https://www.imdb.com/title/tt9648664/?ref_=ttep_ep4 Until I'd watched this i wasn't entirely aware how much I used this too in correspondence to infer joviality or some such.

The "communication experts" seem intent on outdoing each other. I remember reading an announcement from stackoverflow (IIRC) which had hired someone for community management. They were, and I quote, "beyond excited." How ridiculous is that?

110% ridiculous.

Re: How to write warm emails

#19
post #14

Earlier quoted context omitted.

It's sad that you feel it's "sucking up" when you place value on the other person's existence when considering how you couch your message's intent. A mathematical formula will always have the same result, but a linguistic formula will not. It is unique to every single individual to have ever existed. The words each have a hidden iceberg of meaning which is compounded by the context, not just within the expression, bu…

There is something to be said for taking the reciever's context into account, but it's not possible or desirable to account for the state of their digestion &c in every communication. An excess of empathy gets in the way of clear communication, and recievers should accept that their context is not completely available to senders. They have some responsibility to interpret charitably, and if they don't they're failing…

It is up to the person responding to take your message as they will. Reaching out and attempting to align with the party you are contacting is being vulnerable and has no guarantee of a favorable response - or one at all. However, that is something in itself that may either characterize the individual or could simply be a reflection of what they are currently going through. Some knowledge of this can be baked into the initial message to imply understanding of that person's situation in life, mental state, interests, etc. It is more difficult to connect with someone whose point of view you are oblivious to.

Re: How to write warm emails

#20
post #15

There was a very funny episode of the much ignored recent tv show "Corporate", called "Thanks!" [1] which dealt with the the now common use of the exclamation mark [!] to convey "pleasantness" in an email [1] https://www.imdb.com/title/tt9648664/?ref_=ttep_ep4 Until I'd watched this i wasn't entirely aware how much I used this too in correspondence to infer joviality or some such.

The "communication experts" seem intent on outdoing each other. I remember reading an announcement from stackoverflow (IIRC) which had hired someone for community management. They were, and I quote, "beyond excited." How ridiculous is that?

> They were, and I quote, "beyond excited."

I think they became so excited that they visibly radiated their excitement.

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