11–20 of 63 posts
Like Chatwoot, we're open source and have a free tier on our hosted version for anyone who'd like to give us a try!
Here's the repo [0], website [1], and demo [2].
I spent most of last week looking at live chat tools and also came to the same conclusion re ChatWoot (ie: good product + open source + lacking some features + but possibly extensible)
We're moving off of Intercom. Great set of features - but the pricing is horrendous.
I think live chat is more important than just the live chat. Using the chat widget for analytics, tracking, and automated messaging is also important.
I want to be able to take screenshots of what my users are looking at when they need support. I want to be able to detect what pages theyre on and provide contextual help when they need it.
Our company recently "graduated" from Intercom's early-stage program. Intercom is a mediocre product but their pricing does not make sense whatsoever. I exchanged about 20 emails (while being very slow) with their account rep only to find out even they don't understand their own pricing. Here's some hot mess that's going on: * They A/B test their pricing page with completely different models. I've seen at least 3 dif…
Very timely article for me. I spent most of last week looking at live chat tools and also came to the same conclusion re ChatWoot (ie: good product + open source + lacking some features + but possibly extensible) We're moving off of Intercom. Great set of features - but the pricing is horrendous. I think live chat is more important than just the live chat. Using the chat widget for analytics, tracking, and automated…
Details: https://storytime.papercups.io/
We were probably writing the first few lines of code for Papercups around the time this article was written (in July), but we're another Intercom alternative :) Like Chatwoot, we're open source and have a free tier on our hosted version for anyone who'd like to give us a try! Here's the repo [0], website [1], and demo [2]. [0] https://github.com/papercups-io/papercups [1] https://papercups.io/ [2] https://app.papercu…
We were probably writing the first few lines of code for Papercups around the time this article was written (in July), but we're another Intercom alternative :) Like Chatwoot, we're open source and have a free tier on our hosted version for anyone who'd like to give us a try! Here's the repo [0], website [1], and demo [2]. [0] https://github.com/papercups-io/papercups [1] https://papercups.io/ [2] https://app.papercu…