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Google disables all G Suite accounts in our university due to spamming

news.ycombinator.com

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Re: Google disables all G Suite accounts in our university due to spamming

#12
post #4
post #2

Sounds like something Google and that University need to work out. I am curious about what happened that they needed to shutdown G Suite. My understanding is Google is a bit less likely to go full ban and just lock you out with no recourse with G Suite than regular services.

What might have happened is that an admin account of the university has been hacked, and someone is abusing it for spam.

Sounds plausible.

It's a good thing to shut down early this type of spam, else other providers might start blocking *.tw domains and it will take longer for them to get unblocked.

Re: Google disables all G Suite accounts in our university due to spamming

#13
post #8
post #6

Trusting Google, an American company. While it is sad you shouldn't trust a foreign company nonetheless an American one.

I don't know there is something inherently not trustworthy about Google or American company. I think the main problem with Google (and perhaps part of the reason why Google is great in the first place) is that Google relies too heavily on algo solutions and when the algo makes a mistake, you cannot get to a real person for support

If Stanford had this issue, someone would know someone and it would get fixed.

Re: Google disables all G Suite accounts in our university due to spamming

#14
post #8
post #6

Trusting Google, an American company. While it is sad you shouldn't trust a foreign company nonetheless an American one.

I don't know there is something inherently not trustworthy about Google or American company. I think the main problem with Google (and perhaps part of the reason why Google is great in the first place) is that Google relies too heavily on algo solutions and when the algo makes a mistake, you cannot get to a real person for support

Google is inherently untrustworthy because it's near impossible to get help if something goes wrong.

Additionaly, Google Workplace (or whatever it's called next week) is particularly unsuited for enterprise because even when you do get a hold of someone, they aren't willing or able to provide enterprise level support.

For example, we were getting a lot of spearphishing, so we wanted to disable links in inbound email; can't do that. Then we were aquired and wanted to merge our account into our acquirer; can't do that either.

Re: Google disables all G Suite accounts in our university due to spamming

#16

Why not simply disable sending email instead of shutting down the entire account? This heavy handed enforcement is what makes me want to get off Google productivity services.

I'm unaware of any Google product with any kind of per-user "admin" UI that only employees can access.

That kind of thing isn't good for security - an evil employee could use it for bad things.

Instead, all accounts get the same permissions, except disabled accounts (and in some cases blacklists for certain features, but these are avoided because maintainance of the list is a burden).

Re: Google disables all G Suite accounts in our university due to spamming

#17

Why not simply disable sending email instead of shutting down the entire account? This heavy handed enforcement is what makes me want to get off Google productivity services.

I'm unaware of any Google product with any kind of per-user "admin" UI that only employees can access. That kind of thing isn't good for security - an evil employee could use it for bad things. Instead, all accounts get the same permissions, except disabled accounts (and in some cases blacklists for certain features, but these are avoided because maintainance of the list is a burden).

The permission can be marked on the account using the account management tool. The product would simply read the flag on the account, so the product would not have its own administration tool.

There is no technical reason why I should lose access to my documents if I happen to have abused some other Google service. There is just lack of will on Google's part.

Re: Google disables all G Suite accounts in our university due to spamming

#18

Why not simply disable sending email instead of shutting down the entire account? This heavy handed enforcement is what makes me want to get off Google productivity services.

I'm unaware of any Google product with any kind of per-user "admin" UI that only employees can access. That kind of thing isn't good for security - an evil employee could use it for bad things. Instead, all accounts get the same permissions, except disabled accounts (and in some cases blacklists for certain features, but these are avoided because maintainance of the list is a burden).

Apparently non-evil employees/bots can use it for bad things too.

Re: Google disables all G Suite accounts in our university due to spamming

#20
post #8
post #6

Trusting Google, an American company. While it is sad you shouldn't trust a foreign company nonetheless an American one.

I don't know there is something inherently not trustworthy about Google or American company. I think the main problem with Google (and perhaps part of the reason why Google is great in the first place) is that Google relies too heavily on algo solutions and when the algo makes a mistake, you cannot get to a real person for support

>I don't know there is something inherently not trustworthy about Google or American company.

That something's called PRISM.

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