Live data from Hacker News

Apple removes then restores DoNotPay app in the App Store

twitter.com

11–20 of 93 posts

Re: Apple removes then restores DoNotPay app in the App Store

#11

This demonstrates the amazing power of social media. It only took 2-3 hours for one of the largest, most powerful corporations, to reverse their decision.

I agree, but would emphasize that the main thing at stake is negative publicity. If there's one thing social media has proven to be good for, perhaps exclusively, it's rapidly spreading shame.

Re: Apple removes then restores DoNotPay app in the App Store

#13

This demonstrates the amazing power of social media. It only took 2-3 hours for one of the largest, most powerful corporations, to reverse their decision.

This demonstrates the amazing savings of crowdsourcing appeals.

It only took 2-3 hours for Apple to assess the PR cost of banning the app and decide it's not worth the income increase.

Re: Apple removes then restores DoNotPay app in the App Store

#14

I'm starting to suspect were hitting peak Apple. It feels like they might be pushing in app purchase through apple pay as their means for continued revenue growth rather than product innovation.

Unless they reverse their course themselves, it's only a matter of time before they're deservedly hit with antitrust.

Re: Apple removes then restores DoNotPay app in the App Store

#15

I'm starting to suspect were hitting peak Apple. It feels like they might be pushing in app purchase through apple pay as their means for continued revenue growth rather than product innovation.

>I'm starting to suspect were hitting peak Apple

As a shareholder or a product user?

Re: Apple removes then restores DoNotPay app in the App Store

#16
post #5

Update: It was indefensible, and Apple has already reversed course. It's a shame it sometimes takes twitter outcry for the right thing to happen, but at least the right thing happened. This seem indefensible at first blush. The app has been available as-is for years, so if the explanation given him is correct, it's a really bad look for Apple.

Making an error, and then correcting that error 4 hours later, is certainly many things. "Unfathomably rapid" comes to mind as my first response.

Re: Apple removes then restores DoNotPay app in the App Store

#17
post #14

I'm starting to suspect were hitting peak Apple. It feels like they might be pushing in app purchase through apple pay as their means for continued revenue growth rather than product innovation.

Unless they reverse their course themselves, it's only a matter of time before they're deservedly hit with antitrust.

Antitrust with 13% market share. Good luck explaining that one to the judge.

Re: Apple removes then restores DoNotPay app in the App Store

#18
post #14

Earlier quoted context omitted.

Unless they reverse their course themselves, it's only a matter of time before they're deservedly hit with antitrust.

Antitrust with 13% market share. Good luck explaining that one to the judge.

Around 50% in the US.

The real issue is that Apple has control over its devices after sale. That it decides what they can and cannot run based on its own arbitrary rules that no one can challenge. That it can literally put other companies out of business by denying them the privilege of having an iOS app.

Re: Apple removes then restores DoNotPay app in the App Store

#19
I had an interesting and somewhat similar experience, where a long-standing app feature triggered an unexpected rejection. We gnashed our teeth for a couple weeks and finally submitted an appeal. I expected it to be rejected, since the original reviewer was steadfast in rejecting the app and our arguments.

But it was immediately approved on appeal, to our great surprise. I wonder if Apple is aware that they're treading on thin(ner) ice with regard to the App Store.

Re: Apple removes then restores DoNotPay app in the App Store

#20
post #5

Update: It was indefensible, and Apple has already reversed course. It's a shame it sometimes takes twitter outcry for the right thing to happen, but at least the right thing happened. This seem indefensible at first blush. The app has been available as-is for years, so if the explanation given him is correct, it's a really bad look for Apple.

Making an error, and then correcting that error 4 hours later, is certainly many things. "Unfathomably rapid" comes to mind as my first response.

That is rapid, but if (as Josh claims) they said they were going to pull the app 5 minutes later, it seems appropriate that they would have a quick response in their reversal.
Post reply on HN