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Google stops selling Nest Secure, still offers support

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Re: Google stops selling Nest Secure, still offers support

#11

Post by deadmutex »

MattGaiser wrote: post #5
parhamn wrote: post #4

Earlier quoted context omitted.

I wonder this as well but outside the HN community. I don’t think many folks I know still attribute Google with the flakiness that this community does.

For the day to day user products I can see that not impacting sales much. But is their unwillingness to commit hurting GCP adoption? The people who would participate in adopting GCP (except in corporate environments) are people who might also frequent here.

GCP is different though. Much better SLA.

It is almost like saying you can't trust computers in medical field because consumer windows 95 machines crash.

Disclosure: Work at Google.

Re: Google stops selling Nest Secure, still offers support

#12

Post by Thorncorona »

Animats wrote: post #9

Go with a vendor that's serious about comprehensive security.[1][2] Google/Nest just imports the hardware from China anyway. Cut out the middleman and buy direct. [1] https://www.facebook.com/PhilteqHikvision/videos/35218484261... [2] https://youtu.be/-gAUW5tW4eQ

Ubiquiti also has a great set of security products.

Re: Google stops selling Nest Secure, still offers support

#13

Post by baskire »

deadmutex wrote: post #11
MattGaiser wrote: post #5

Earlier quoted context omitted.

For the day to day user products I can see that not impacting sales much. But is their unwillingness to commit hurting GCP adoption? The people who would participate in adopting GCP (except in corporate environments) are people who might also frequent here.

GCP is different though. Much better SLA. It is almost like saying you can't trust computers in medical field because consumer windows 95 machines crash. Disclosure: Work at Google.

Steve Yegge, a former Googler & GCP Customer begs to differ. From my experience GCP does deprecate a lot of libraries, SDKs, and APIs. None of which are covered in the SLA policy.

https://medium.com/@steve.yegge/dear-google-cloud-your-depre...

Re: Google stops selling Nest Secure, still offers support

#15

Post by packetlost »

deadmutex wrote: post #11
MattGaiser wrote: post #5

Earlier quoted context omitted.

For the day to day user products I can see that not impacting sales much. But is their unwillingness to commit hurting GCP adoption? The people who would participate in adopting GCP (except in corporate environments) are people who might also frequent here.

GCP is different though. Much better SLA. It is almost like saying you can't trust computers in medical field because consumer windows 95 machines crash. Disclosure: Work at Google.

Yeah no. I know of several cases where people have not even considered GCP as an option because of both Google's and GCP's support reputation.

Google has squandered their goodwill with the community the last 10 years, and it's always the current/former Googler's who can't seem to see it.

Re: Google stops selling Nest Secure, still offers support

#16

Post by wlesieutre »

thomdoenas wrote: post #10
MattGaiser wrote: post #3

I wonder, how many people consider Google products for something and go with another provider because you can't count on the product to exist long term?

I bought a nest secure system for my parents home since the system was more advanced then ADT and we already had the nest thermostat. I didn’t think Google would stop their support for the system since it was a hardware product and believed they were aiming for a HomeKit ecosystem. Hindsight, I was very wrong and I am now extremely disappointed. There is an obvious amount of opportunity here but I guess with all the…

They already killed one home automation system, Revolv, which was bought by Nest and then shut down. Bummer for the suckers who bought a $300 lifetime subscription. But yeah, I would have figured something they created under their own Google branding would have lasted longer.

https://www.theverge.com/2016/4/4/11362928/google-nest-revol...

Re: Google stops selling Nest Secure, still offers support

#17

Post by hobs »

deadmutex wrote: post #11
MattGaiser wrote: post #5

Earlier quoted context omitted.

For the day to day user products I can see that not impacting sales much. But is their unwillingness to commit hurting GCP adoption? The people who would participate in adopting GCP (except in corporate environments) are people who might also frequent here.

GCP is different though. Much better SLA. It is almost like saying you can't trust computers in medical field because consumer windows 95 machines crash. Disclosure: Work at Google.

You might want to work somewhere else so you hear some differing opinions, pretty much nobody I know wants to implement on top of google products including GCP because of the perceived churn.

Re: Google stops selling Nest Secure, still offers support

#18

Post by threatofrain »

> We are committed to bringing our users the same feature and software support they’ve always had with Nest Secure, including existing cross-product integrations within the Nest ecosystem. We will also continue to deliver critical security updates and software fixes. Nest Secure owners shouldn’t notice any difference with their service.

Re: Google stops selling Nest Secure, still offers support

#19

Post by iagovar »

MattGaiser wrote: post #3

I wonder, how many people consider Google products for something and go with another provider because you can't count on the product to exist long term?

Well, I do, and I just advice the same to everyone that asks. I'm not very influential because I'm not a dev, but I do have business clients and I get asked sometimes.

I'm not in the US though.

Re: Google stops selling Nest Secure, still offers support

#20

Post by [deleted] »

jjoonathan wrote: post #8
parhamn wrote: post #4

Earlier quoted context omitted.

I wonder this as well but outside the HN community. I don’t think many folks I know still attribute Google with the flakiness that this community does.

Yeah, but it matters disproportionately to early adopters. If a brand becomes toxic with early adopters it never gets in front of anyone else. Except through acquisition, I suppose. Cloud compute is an even starker example: Google lost the second-mover cloud space to Microsoft and they lost it because the relevant decision-makers knew Google's reputation.

[deleted]
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