I'm curious as to what Palo Alto is concerned about with these videos. If they feel they are mis-represented, they can easily post their own videos in response. But no doubt, transparency is a necessity and cease-and-desist letters does no one any good.
Palo Alto Networks sends cease-and-desist letter to take down review videos
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Re: Palo Alto Networks sends cease-and-desist letter to take down review videos
#12Lawyers sending letters to discourage actions they do not like are fairly standard. I've had attorneys tell me that if you are not getting letters like this, you aren't making enough of an impact. And to be clear, this is just a letter - tossing one of these out just to see if it works is an easy tactic because many smaller organizations are terrified of litigation, and will cave to demands even if there is no legal…
This. Many lawyers threaten and posture for a living. Don't let their empty threats bully you into submission if you've done nothing wrong.
How do you tell whether you're doing something wrong or not without spending money on your own lawyer?
Re: Palo Alto Networks sends cease-and-desist letter to take down review videos
#13Our firewall guy thinks Palo Alto firewalls are really good and I don't dispute that they are. But I may just show him this tomorrow morning as, another perspective never hurts.
I've used Palo Alto, Fortinet, and Cisco firewalls. Cisco is the worst by far, the Fortinet are not fun to use but have an incredible $/performance ratio, and the Palo Alto ones are by far the most expensive but also the most enjoyable to use. They're certainly not without their faults, and we've had issues with them that took time to remedy, but I wouldn't trade them for anything else I've seen so far from competito…
Did you just publish the result of a benchmark or performance comparison test you ran to establish the difference in $/performance ratio between competitors?
If so, I have bad news for your license compliance...
Re: Palo Alto Networks sends cease-and-desist letter to take down review videos
#14Our firewall guy thinks Palo Alto firewalls are really good and I don't dispute that they are. But I may just show him this tomorrow morning as, another perspective never hurts.
I've used Palo Alto, Fortinet, and Cisco firewalls. Cisco is the worst by far, the Fortinet are not fun to use but have an incredible $/performance ratio, and the Palo Alto ones are by far the most expensive but also the most enjoyable to use. They're certainly not without their faults, and we've had issues with them that took time to remedy, but I wouldn't trade them for anything else I've seen so far from competito…
Have you ever worked with Check Point's firewall?
Re: Palo Alto Networks sends cease-and-desist letter to take down review videos
#15Earlier quoted context omitted.
This. Many lawyers threaten and posture for a living. Don't let their empty threats bully you into submission if you've done nothing wrong.
How do you tell whether you're doing something wrong or not without spending money on your own lawyer?
Right? Just because it's normal for C&Ds to be sent doesn't mean it should be because they're obviously weaponized by large organizations.
Re: Palo Alto Networks sends cease-and-desist letter to take down review videos
#16Earlier quoted context omitted.
This. Many lawyers threaten and posture for a living. Don't let their empty threats bully you into submission if you've done nothing wrong.
How do you tell whether you're doing something wrong or not without spending money on your own lawyer?
That presumes a lawyer will give you good legal advice. I've been given poor legal advice before by a lawyer, and been given even worse tactical advice. I've gone against a lawyer's recommendations before when their explanation and recommendation did not jive with my reading and understanding.
You should educate yourself and seek counsel if you believe you need it. Because ultimately the situation is no different than getting a physician's opinion or a consultant's opinion or whatever else - you seek that expertise because you feel you need it. And usually that means you have to pay for it. But a lawyer's opinion, even if it's a good opinion, doesn't inoculate you from being sued or threatened or whatever else an antagonizing party may do.
But don't freak out. Everyone is terrified when they get their first lawyer letter. Everyone is outraged when they get their second. And when they get their third (or fourth or however long it takes to learn), they use it for toilet paper.
Re: Palo Alto Networks sends cease-and-desist letter to take down review videos
#17The letter is about using Palo Alto Networks trademarks on their website. I think Orca should just change their review to say "Palo Crapo Networks" .... issue solved
Or a new diet, Paleo Alto
Re: Palo Alto Networks sends cease-and-desist letter to take down review videos
#18With NSS Labs shutting down today the need for objectivity and visibility into testing has never been greater.
I know no one cares about NSS Labs but as an employee of a NSS-tested company I'd like to say RIP. No one does testing as rigorously as you, and thanks for all the headaches you've caused my teams. (Gartner is a joke. There, I said it.)
:) Same here
Re: Palo Alto Networks sends cease-and-desist letter to take down review videos
#19Earlier quoted context omitted.
I've used Palo Alto, Fortinet, and Cisco firewalls. Cisco is the worst by far, the Fortinet are not fun to use but have an incredible $/performance ratio, and the Palo Alto ones are by far the most expensive but also the most enjoyable to use. They're certainly not without their faults, and we've had issues with them that took time to remedy, but I wouldn't trade them for anything else I've seen so far from competito…
Have you ever worked with Check Point's firewall?
Check out https://www.reddit.com/r/networking/ and search for the firewall/company names, sorted by Newest.
(I don't subscribe to the sub nor have I posted anything in it. I do read it from time to time and find the comments alright from an end-user (ie. sysadmin) point of view.)
Re: Palo Alto Networks sends cease-and-desist letter to take down review videos
#20A review seems like a textbook case of fair use to me. Not sure where there’s a justification for removing a review in this situation.