Live data from Hacker News

Grouparoo: Open-source app to sync customer data with 3rd party tools

grouparoo.com

11–20 of 43 posts

Re: Grouparoo: Open-source app to sync customer data with 3rd party tools

#11
post #3

Thanks for checking us out! Co-founder here, happy to answer any questions. There is so much to do in this space, but we’re excited to be getting started. No engineer wakes up in the morning excited to sync data to Marketo, so we started there - `npm install` and so you can get back to building the core product. We make data self-serve for your non-technical colleagues and we handle all the exhausting integration stu…

So, what's informed your making this open source?

Re: Grouparoo: Open-source app to sync customer data with 3rd party tools

#12
post #3

Thanks for checking us out! Co-founder here, happy to answer any questions. There is so much to do in this space, but we’re excited to be getting started. No engineer wakes up in the morning excited to sync data to Marketo, so we started there - `npm install` and so you can get back to building the core product. We make data self-serve for your non-technical colleagues and we handle all the exhausting integration stu…

How does this differ from something like Stitch (other than being open source)? We are in the planning stages of a data warehouse upgrade and Stitch seems to fit our needs, but your product looks great. I'm curious how it compares.

Re: Grouparoo: Open-source app to sync customer data with 3rd party tools

#13
post #3

Thanks for checking us out! Co-founder here, happy to answer any questions. There is so much to do in this space, but we’re excited to be getting started. No engineer wakes up in the morning excited to sync data to Marketo, so we started there - `npm install` and so you can get back to building the core product. We make data self-serve for your non-technical colleagues and we handle all the exhausting integration stu…

What is your monetization strategy? How are you going to turn Gruparoo into a profitable business?

Re: Grouparoo: Open-source app to sync customer data with 3rd party tools

#14
post #3

Thanks for checking us out! Co-founder here, happy to answer any questions. There is so much to do in this space, but we’re excited to be getting started. No engineer wakes up in the morning excited to sync data to Marketo, so we started there - `npm install` and so you can get back to building the core product. We make data self-serve for your non-technical colleagues and we handle all the exhausting integration stu…

So, what's informed your making this open source?

For us, open source is about who has control of the data and the integrations. I don't think the world needs another SaaS marketing tool.

In the past, you needed a large, focused SaaS vendor to be able to store a million users and their properties/events. AWS and friends have caught up and now it's easy. Because of that, we can take that data into your own environment and use it to increase control, customization, privacy, and compliance. The cost is significantly better, too.

Open source is a good way to do that because you know what you are running and can fit it to your needs. Engineers tend to like open source and we've seen interest in extending it. There are thousands of things to connect with, both inside your infra and outside with vendors, and open source makes that possible.

Re: Grouparoo: Open-source app to sync customer data with 3rd party tools

#15
At a glance, this looks cool - im in the middle of designing an internal Customer Data Platform/Single Customer View to serve as a single data source for various internal & external marketing tools. Looks like this might be worth looking at.

Does it have an API to access the user profile and group data ad-hoc?

Can you stream data in?

Can it trigger a destination sync when the underlying data changes?

Can it do profile merging (visitor -> known customer stitching)?

How can you do reporting/analytics?

Re: Grouparoo: Open-source app to sync customer data with 3rd party tools

#16

Oh wow, this reminds of Hightouch ( https://hightouch.io ) and Rudder ( https://rudderstack.com ). It's interesting that all of these are positioned around data warehouses, which is generally very messy to deal with.

Hightouch.io cofounder here! Thanks for the S/O. Our online presence is quite limited so I'll post a summary here...

We've built an e2e marketing automation platform on top of your data warehouse. Marketers can interactively explore their customer base, run targeted campaigns in downstream email/ad/etc tools, and analyze results leveraging all the data they have in their warehouse.

RE: "messy data" -- Totally agree with bleonard's point that overall, the trend is towards data enablement. That said, I don't think any of the solutions in the markets (even Looker) suffice. I've attended dozens of calls with Looker users who first say that Looker offers self-service exploration but then fail to retrieve fairly basic information via a Zoom screen-share. The truth is it's really hard to do self-service data exploration generically. I think what's lacking from the "BI market" are more verticalized solutions on top of your warehouse (think UIs like Amplitude's funnel analysis, Intercom or Kustomer's segmentation interface, etc.).

To make our product work, we've built UIs that are super focused on particular tasks as well as a pretty nifty graph-based "modeling layer" that sits above your warehouse (which ideally, you use DBT/Dataform on) to abstract over complex JOINs and such.

This whole space is super fascinating to me. Always happy to exchange notes and talk shop RE: marketing, warehouses, customer data, etc. If you have thoughts, hit me up at tejas [at] hightouch.io.

Re: Grouparoo: Open-source app to sync customer data with 3rd party tools

#17
post #8

Oh wow, this reminds of Hightouch ( https://hightouch.io ) and Rudder ( https://rudderstack.com ). It's interesting that all of these are positioned around data warehouses, which is generally very messy to deal with.

Thanks for the links. Overall, there's an interesting organizational dynamic that we've seen around data enablement. Marketing and other operational teams need it and it's often locked in the product space. It's usually not a priority for the eng team because they are focused on the core product, but the data is there. The important stuff (ETL copy of the product db) is usually not a huge mess. We are inspired by war…

In my experience this scenario is very accurate. Add to it the growing usage of tools like Pipedrive, Pipefy, Airtable, that sometimes prod-eng team is not even aware.

As a Rudder and Fivetran user, I can see a very complementary use case for Grouparoo. Where the first two are responsible for unifying events and external data in the DW and Grouparoo to sync user data to other tools.

Two other tools that I saw in this space (not Open Source): https://www.calixa.io/ https://windsor.io/

Re: Grouparoo: Open-source app to sync customer data with 3rd party tools

#18
post #3

Thanks for checking us out! Co-founder here, happy to answer any questions. There is so much to do in this space, but we’re excited to be getting started. No engineer wakes up in the morning excited to sync data to Marketo, so we started there - `npm install` and so you can get back to building the core product. We make data self-serve for your non-technical colleagues and we handle all the exhausting integration stu…

How does this differ from something like Stitch (other than being open source)? We are in the planning stages of a data warehouse upgrade and Stitch seems to fit our needs, but your product looks great. I'm curious how it compares.

We think open source is important, of course, because it has cost and control ramifications, but I'll stay focused.

Stitch looks to be doing ELT in the fivetran-ish space. Their "sources" are lots of tools and their "destinations" are warehouses. Grouparoo can have sources like Mailchimp (did they read the mail), but Mailchimp is more likely to be a "destination" for us.

This is because we are doing more like ETL to those tools. In our current case, the "T" is property and segmentation definitions, often done by end users like marketers. So that notes that our users also include non-engineers. There's less burden on engineers after setting up Grouparoo because the person in charge of Mailchimp are doing those definitions.

Re: Grouparoo: Open-source app to sync customer data with 3rd party tools

#19
post #17
post #8

Earlier quoted context omitted.

Thanks for the links. Overall, there's an interesting organizational dynamic that we've seen around data enablement. Marketing and other operational teams need it and it's often locked in the product space. It's usually not a priority for the eng team because they are focused on the core product, but the data is there. The important stuff (ETL copy of the product db) is usually not a huge mess. We are inspired by war…

In my experience this scenario is very accurate. Add to it the growing usage of tools like Pipedrive, Pipefy, Airtable, that sometimes prod-eng team is not even aware. As a Rudder and Fivetran user, I can see a very complementary use case for Grouparoo. Where the first two are responsible for unifying events and external data in the DW and Grouparoo to sync user data to other tools. Two other tools that I saw in this…

Overall, we believe events are an overused approach in this space. They clearly have their place for impression data, but product dbs or data warehouses have lots of good stuff that isn't being used enough to drive goals. Then there's all the issues with getting that right in these other tools that no engineer wants to deal with (rate limiting, formatting, schedules, idempotency, etc).

So I hope there's a place because it's the gap we saw and are hoping to solve and share with the community. Email me if you want to chat more: brian [at] grouparoo.com

Re: Grouparoo: Open-source app to sync customer data with 3rd party tools

#20
post #3

Thanks for checking us out! Co-founder here, happy to answer any questions. There is so much to do in this space, but we’re excited to be getting started. No engineer wakes up in the morning excited to sync data to Marketo, so we started there - `npm install` and so you can get back to building the core product. We make data self-serve for your non-technical colleagues and we handle all the exhausting integration stu…

What is your monetization strategy? How are you going to turn Gruparoo into a profitable business?

We are doing an open core model. At some point in the future, we'll have an enterprise edition.

The philosophy I've heard (maybe from Hashicorp?) is that the core should solve the data problem and the enterprise edition should solve organizational problems. So the source and destination and the syncing data and all that will stay in the core. At some point, we can do single-sign on, change, change management, GDPR support, compliance, etc in the enterprise version.

Post reply on HN