State Courts are too reliant on Zoom and using its breakout rooms for very sensitive communications. This IS infrastructure and should be very concerning. Its an area DHS needs to take a close look at.
Zoom is now critical infrastructure – that’s a concern
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Re: Zoom is now critical infrastructure – that’s a concern
#12> But in many of the verticals in these sectors—such as banking or mobile phone services—no single company dominates the market. I don't think that's true of video-conferencing either. Zoom is probably the most popular (and technically superior), but there is also: Microsoft Teams, Webex, Google Meet, Slack, and many others, including open source options like Jitsi. And they all pretty much do the job.
For those that haven't tried Jitsi - my friends and I catch up on it almost daily. It is awesome. The phone app is great too. You can setup a room that people can jump in and out of, which is pretty convenient. If you're looking for that office feel for your small team, then Jitsi might be worth a shot. And, I think you can host your own server if you'd like to!
Have you used Lifesize? I'm not fond of either Hangouts or Zoom.
Re: Zoom is now critical infrastructure – that’s a concern
#13Is it? I used like 5 different services in the last 7 months and all worked reasonably well.
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Re: Zoom is now critical infrastructure – that’s a concern
#14> But in many of the verticals in these sectors—such as banking or mobile phone services—no single company dominates the market. I don't think that's true of video-conferencing either. Zoom is probably the most popular (and technically superior), but there is also: Microsoft Teams, Webex, Google Meet, Slack, and many others, including open source options like Jitsi. And they all pretty much do the job.
For those that haven't tried Jitsi - my friends and I catch up on it almost daily. It is awesome. The phone app is great too. You can setup a room that people can jump in and out of, which is pretty convenient. If you're looking for that office feel for your small team, then Jitsi might be worth a shot. And, I think you can host your own server if you'd like to!
We've tried Jitsi multiple times (as recently as a month ago) and the experience has been uniformly bad at anything beyond a handful of people. When we scaled to > 20 it was completely unusable (feedback / echos, delays, stuttering, dropouts, you name it).
Re: Zoom is now critical infrastructure – that’s a concern
#15Like backing up data, having a contingency plan is important. Even if you like zoom because of certain features, having a backup service you can use in case of emergency is important. If everyone knows beforehand "which link to try if zoom is down today", then it is merely an inconvenience instead of an emergency.
Umm Slack can be used to coordinate a hop to another channel.
Re: Zoom is now critical infrastructure – that’s a concern
#16The navy did a decent job with sqlight and TOR. I’d love to see a video chat app from them.
Re: Zoom is now critical infrastructure – that’s a concern
#17Most of the internet that everyone in the world uses is constructed and maintained by companies that you don't give a single cent to, and who don't owe you anything if it goes down. This applies to a lot (maybe most?) things in the world. Say freight (trucks, trains, ships, etc) stops moving, for example. Within a month or two all the grocery stores would be empty. We'd have Mad Max-style convoys of cars driving around trying to find food and raid stores. It wasn't but a hundred or so years ago that most people survived on local food suppliers, and today almost none of our food is local.
Re: Zoom is now critical infrastructure – that’s a concern
#18Zoom was not critical infrastructure 5 months ago. I think we’d adapt if needed.
Re: Zoom is now critical infrastructure – that’s a concern
#19Is this a submarine written by Microsoft PR? Seems very likely it could be. Seems to boil down to: "Little upstart company can't be trusted with important business, better buy from an established player."
Apple actually, although they claim it's not influenced by apple.
Re: Zoom is now critical infrastructure – that’s a concern
#20This and email should have been what USPS was building over the last 20 years.