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Low adoption of features and the sad realization

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Re: Low adoption of features and the sad realization

#11

Post by HatchedLake721 »

codeulike wrote: post #8
dade_ wrote: post #5

I work for a large company and when discussing a product with a startup/small company, usually in a relatively new market, I've noticed interesting behaviour: Before I meet, I try to think of ways their product could be provide benefit including non-obvious ones. So I ask if their product does this or that, and why I think it could be useful. Some companies tell me: it is on the road map, or why they think the featur…

I also hate demos of enterprise solutions. The feature details never matter to the financial buyer. What actually affects the financial buyer are product implementation delays caused by a major problem such as resiliency functionality or interoperability. Yes I've seen this a lot. The whizzy front end stuff in the demo is irrelevant.

I would say features never matter even for SMB demos. Sell the value and solutions, not features.

Re: Low adoption of features and the sad realization

#12

Post by damandloi »

dan_can_code wrote: post #7

Nothing to do with the content but the pop up for 'lack of dark mode optimisation' on this website is more annoying than the actual lack of dark mode optimisation

Sorry for that. May I know what annoyed you the most? The old style popup (JS alert) or the presence of the popup?

Re: Low adoption of features and the sad realization

#13

Post by AnIdiotOnTheNet »

damandloi wrote: post #12
dan_can_code wrote: post #7

Nothing to do with the content but the pop up for 'lack of dark mode optimisation' on this website is more annoying than the actual lack of dark mode optimisation

Sorry for that. May I know what annoyed you the most? The old style popup (JS alert) or the presence of the popup?

You seriously have to ask? Pop-up blockers were invented for a reason. Things that jump out and demand your attention are annoying, period.

Re: Low adoption of features and the sad realization

#14

Post by damandloi »

kstenerud wrote: post #4

People don't like it when things change. Change means things will break. Change means your way of doing things won't work anymore, and you'll have to waste time and money figuring out why. Change means that your fixes for when things go wrong won't work anymore. Change means months of hitting new edge cases. Change is scary. Once you have a solution that works well enough for your use case to succeed, your motivation…

The solution provider is incentivized to add new use cases. Thus, always bringing the change that nobody has asked but the market.

Re: Low adoption of features and the sad realization

#15

Post by damandloi »

AnIdiotOnTheNet wrote: post #13
damandloi wrote: post #12

Earlier quoted context omitted.

Sorry for that. May I know what annoyed you the most? The old style popup (JS alert) or the presence of the popup?

You seriously have to ask? Pop-up blockers were invented for a reason. Things that jump out and demand your attention are annoying, period.

Thank you for your feedback. I have removed the pop-up for now. No warning about the ugly readability experience in dark mode.

Re: Low adoption of features and the sad realization

#16

Post by falcolas »

kstenerud wrote: post #4

People don't like it when things change. Change means things will break. Change means your way of doing things won't work anymore, and you'll have to waste time and money figuring out why. Change means that your fixes for when things go wrong won't work anymore. Change means months of hitting new edge cases. Change is scary. Once you have a solution that works well enough for your use case to succeed, your motivation…

I really, really wish that Slack would learn this. Their constant creep in features means I lose about a cumulative hour every other week trying to do something that I once knew how to do.

Re: Low adoption of features and the sad realization

#17

Post by dan_can_code »

damandloi wrote: post #12
dan_can_code wrote: post #7

Nothing to do with the content but the pop up for 'lack of dark mode optimisation' on this website is more annoying than the actual lack of dark mode optimisation

Sorry for that. May I know what annoyed you the most? The old style popup (JS alert) or the presence of the popup?

Thanks for getting back to me. I wasn't expecting a response. As you've mentioned below it is now off which is great. It was just a very jarring, personally I feel its best to allow users to make their own opinions of the experience, I don't find the dark mode experience that bad at all. The text is white and the background is black. Good enough for me!

Re: Low adoption of features and the sad realization

#19

Post by craftinator »

falcolas wrote: post #16
kstenerud wrote: post #4

People don't like it when things change. Change means things will break. Change means your way of doing things won't work anymore, and you'll have to waste time and money figuring out why. Change means that your fixes for when things go wrong won't work anymore. Change means months of hitting new edge cases. Change is scary. Once you have a solution that works well enough for your use case to succeed, your motivation…

I really, really wish that Slack would learn this. Their constant creep in features means I lose about a cumulative hour every other week trying to do something that I once knew how to do.

Reminds me of Microsoft Office's latest big UI change, removing drop-down menus in favor of "toolbar ribbons". Went from being a power user / expert to a complete novice over night. I always wonder if there's a better way to make those types of transitions.

Re: Low adoption of features and the sad realization

#20

Post by vsareto »

dade_ wrote: post #5

I work for a large company and when discussing a product with a startup/small company, usually in a relatively new market, I've noticed interesting behaviour: Before I meet, I try to think of ways their product could be provide benefit including non-obvious ones. So I ask if their product does this or that, and why I think it could be useful. Some companies tell me: it is on the road map, or why they think the featur…

People get offended by unsolicited advice all the time. Regardless of your intentions, that's how some people will perceive it. It's worse if they know you haven't used their product, because that makes you seem like you're flippantly handing out advice. You're likely giving off the impression that you think you're right without any experience or consideration of their product.

None of that actually discredits your suggestions though; you could be right.

As a counter example, some people are PoC||GTFO types who wouldn't take offense easily but would rather punch holes in your argument. Seems like you might be jumping in with the advice before you know if it's that kind of environment.

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