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Launch HN: Epihub (YC S20) – Shopify for teaching online

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Re: Launch HN: Epihub (YC S20) – Shopify for teaching online

#15

Would've been super useful if you mentioned what countries you currently support. I went to sign up and closed the tab feeling disappointed.

Sorry to hear that! Just so you know, we support the US, Canada, Great Britain, and several EU nations! The full list of supported countries is on the page right after you create an account, but we'll move that information earlier in the onboarding flow.

Re: Launch HN: Epihub (YC S20) – Shopify for teaching online

#20

How many all-nighters did you guys pull to launch at this time? In all seriousness, the product looks great and I wish you the best.

This made me laugh so thank you, but in all seriousness, we started by working through the lifecycle of a customer from the top and push it to the end. The first part being, how do you meet and qualify a new client, to the last part where you're handling paystubs and invoicing clients.

There are a ton of things I wish we handled better, particularly on-boarding where although it's self-serve, it needs work, but we did figure it's better to launch and learn from more users before building more software.

The second thing was we used the product itself to onboard (vip.epihub.com/reserve), and again once we were users, we kept pushing until it worked well enough for us to train people on how to use our product.

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