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Jetbrains products all crash on the 2020 MacBook Air, sometimes crashing the OS

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11–20 of 22 posts

Re: Jetbrains products all crash on the 2020 MacBook Air, sometimes crashing the OS

#11

the thing that sucks about jetbrains is that you need to keep updating license keys on your own end every year, even though you're paying a yearly fee. they really need to make this much easier. the end user shouldn't have to do anything.

No? Just login to your JetBrains Account and it should just work in my experience? No need to fiddle around with license keys.

Re: Jetbrains products all crash on the 2020 MacBook Air, sometimes crashing the OS

#12

the thing that sucks about jetbrains is that you need to keep updating license keys on your own end every year, even though you're paying a yearly fee. they really need to make this much easier. the end user shouldn't have to do anything.

Can't you login with your Jetbrains account (see Help => Register => Get licence from: JB Account)?

Re: Jetbrains products all crash on the 2020 MacBook Air, sometimes crashing the OS

#13
post #11

the thing that sucks about jetbrains is that you need to keep updating license keys on your own end every year, even though you're paying a yearly fee. they really need to make this much easier. the end user shouldn't have to do anything.

No? Just login to your JetBrains Account and it should just work in my experience? No need to fiddle around with license keys.

nope, it just says "no suitable licenses found" even though i got the email that i updated.

Re: Jetbrains products all crash on the 2020 MacBook Air, sometimes crashing the OS

#14
post #2

(Bug report mentions PHPstorm but it manifests on CLion, GoLand, and others.) This is clearly an Apple bug as well as possibly a bug in Jetbrains' UI or other native libraries or maybe upstream in the JVM. It's an Apple bug because it can bring down the whole system, sometimes with an absolute hardest possible crash that generates no debug logs! Sometimes it also just crashes the JVM. Sometimes it's a softer crash wi…

My old Mac started crashing fairly regularly a couple months ago. Which are “the logs” one would look at to investigate this? I haven’t been able to get anyone to tell me anything specific.

Re: Jetbrains products all crash on the 2020 MacBook Air, sometimes crashing the OS

#15
post #2

(Bug report mentions PHPstorm but it manifests on CLion, GoLand, and others.) This is clearly an Apple bug as well as possibly a bug in Jetbrains' UI or other native libraries or maybe upstream in the JVM. It's an Apple bug because it can bring down the whole system, sometimes with an absolute hardest possible crash that generates no debug logs! Sometimes it also just crashes the JVM. Sometimes it's a softer crash wi…

> Absolutely nothing else does this

That's not true. It's pretty easy to crash Finder, and when Finder crashes, the whole system goes with it. For example, Time Machine has a tendency to crash my devices. It takes down finder, and from there, it's impossible to do anything.

Heavy resource usage isn't usually what causes these kinds of crashes on macOS, from what I've seen (unless there's an underlying hardware issue).

But yes, I'd agree this one is probably on Apple.

> Drawing attention on social media is the new way to get tech support focused on an issue -- "blue checkmark service" as it's called on Twitter.

You're right, sadly.

> Edit: I bet there is a security vulnerability here given that it brings down the whole OS. Any security researchers in the audience?

Possibly, but crashes are a dime a dozen. Actually getting something useful out of that information can be difficult. Hopefully this will be fixed long before anyone is able to get that far.

Re: Jetbrains products all crash on the 2020 MacBook Air, sometimes crashing the OS

#17
post #15
post #2

(Bug report mentions PHPstorm but it manifests on CLion, GoLand, and others.) This is clearly an Apple bug as well as possibly a bug in Jetbrains' UI or other native libraries or maybe upstream in the JVM. It's an Apple bug because it can bring down the whole system, sometimes with an absolute hardest possible crash that generates no debug logs! Sometimes it also just crashes the JVM. Sometimes it's a softer crash wi…

> Absolutely nothing else does this That's not true. It's pretty easy to crash Finder, and when Finder crashes, the whole system goes with it. For example, Time Machine has a tendency to crash my devices. It takes down finder, and from there, it's impossible to do anything. Heavy resource usage isn't usually what causes these kinds of crashes on macOS, from what I've seen (unless there's an underlying hardware issue)…

By crash I don't mean can't use the machine. I mean hard total lock requiring holding down the power button and no dump is even generated.

Re: Jetbrains products all crash on the 2020 MacBook Air, sometimes crashing the OS

#18
post #2

(Bug report mentions PHPstorm but it manifests on CLion, GoLand, and others.) This is clearly an Apple bug as well as possibly a bug in Jetbrains' UI or other native libraries or maybe upstream in the JVM. It's an Apple bug because it can bring down the whole system, sometimes with an absolute hardest possible crash that generates no debug logs! Sometimes it also just crashes the JVM. Sometimes it's a softer crash wi…

Interestingly, one commenter posted that switching to OpenJDK fixes it. So it's some interaction between the hardware, the JRE, and JetBrains. I look forward to the post-mortem for this one.

Re: Jetbrains products all crash on the 2020 MacBook Air, sometimes crashing the OS

#19
post #6

Earlier quoted context omitted.

Or possibly an Intel/hardware problem.

It'd be an extremely esoteric one if these products crash it and literally nothing else does including: - Hours of CPU and RAM burn - Multiple concurrent VMs running different OSes (Windows 10 and Linux). - "make -j8" on a large C++ code base - Visual Studio Code and other large Electron apps that also run under a JIT. - I ran a 3D graphics demo to stress test the GPU, no issues. Zero crashes of any kind, then I laun…

Recent Mac GPUs have been... weird. I've had small artifacts on three different 16-inch MBPs (one that I returned, a replacement that I decided to keep, and one that I was issued at work).

Re: Jetbrains products all crash on the 2020 MacBook Air, sometimes crashing the OS

#20
Not real impressed with Apple Mac OS stability lately. I am currently experiencing the WindowServer crash coming out of sleep on my MacBook Pro 16.

Look like it has something to do with the AMD dGPU and Catalina so again probably a GPU driver: https://mrmacintosh.com/10-15-4-update-wake-from-sleep-kerne...

Then you have another fun one probably related like it spinning up the fans and the GPU consuming double power when you run the built in display and an external monitor, but not with just external monitors: https://forums.macrumors.com/threads/16-is-hot-noisy-with-an...

Of course the problem with Apple is zero communication even acknowledging an issue leads to all sorts of wild goose chases usually involving reset pram or whatever.

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