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Instead of deleting account, NYT appends ‘1000’ to username and email address

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Re: Instead of deleting account, NYT appends ‘1000’ to username and email address

#11
post #9

"instead of actually deleting it, they simply appended '1000' to both the username and the email address. anyone could thus create an email address with that suffix and request a password request to access my info."

not an issue as long as there is no tld which ends with 1000 though

Most likely the 1000 is appended to the local-part of the email address, not the domain, as any tool they are using for changing details most likely validates emails somehow.

Re: Instead of deleting account, NYT appends ‘1000’ to username and email address

#12
post #8

No information on how they found out? Did the service rep tell them?

One possible way I can think of is they're hosting their own mail server and route messages for all unknown addresses to some mailbox (not that uncommon as far as I know - people do that to avoid bouncing mails with a typo in the address).

With such a setup it would be possible to notice that NYT mail started coming to foo1000@... instead of foo@... after requesting account deletion. Username change could also be evident directly from the mail, or it was a trivial guess.

Re: Instead of deleting account, NYT appends ‘1000’ to username and email address

#13
post #6

Why 1000? Probably arbitrary but I can't help but wonder why 1000 instead of the faster 1111 or 1234, perhaps someone using NumPad?

Because the change was done manually. Their system probably doesn't implement a function to delete account, or it is not easily discoverable in the UI, or it is known to be bugged. So the employee who did that thought that renaming an account was a good idea to make it appear "missing". A big numeric suffix is an obvious idea to avoid collisions with the existing and future accounts. But when people are asked to choo…

I really doubt someone who thought the solution to being unable to delete an account is to change the account name put this much thought into what to change the account name to.

Re: Instead of deleting account, NYT appends ‘1000’ to username and email address

#15
post #8

No information on how they found out? Did the service rep tell them?

Just have a friend working at NYT who tells you how NYT actually manages account deletions while having a pint; then try to delete your account and check whether the emails come to a new email. Write an article about it.

Re: Instead of deleting account, NYT appends ‘1000’ to username and email address

#16
post #11
post #9

Earlier quoted context omitted.

not an issue as long as there is no tld which ends with 1000 though

Most likely the 1000 is appended to the local-part of the email address, not the domain, as any tool they are using for changing details most likely validates emails somehow.

The email address doesn’t really need to be valid though. I have an old client that appended ‘|disabled’ after the email address (and torched the password) when “deleting” accounts because they needed them in the DB for audit logging.

Unless someone figures out how to register a domain ending in ‘.com|disabled’ I’m not sure how someone would be able to access those accounts.

Re: Instead of deleting account, NYT appends ‘1000’ to username and email address

#17
post #12
post #8

No information on how they found out? Did the service rep tell them?

One possible way I can think of is they're hosting their own mail server and route messages for all unknown addresses to some mailbox (not that uncommon as far as I know - people do that to avoid bouncing mails with a typo in the address). With such a setup it would be possible to notice that NYT mail started coming to foo1000@... instead of foo@... after requesting account deletion. Username change could also be evi…

He’s saying they append 1000 to the user and domain.

/edit I was wrong. It’s the user and email. Your theory would work

Re: Instead of deleting account, NYT appends ‘1000’ to username and email address

#18
post #9

"instead of actually deleting it, they simply appended '1000' to both the username and the email address. anyone could thus create an email address with that suffix and request a password request to access my info."

not an issue as long as there is no tld which ends with 1000 though

Completely wrong, dont just munge someone's email and hope it wont work, we literally have domains for this kind of stuff. https://www.iana.org/domains/reserved

Re: Instead of deleting account, NYT appends ‘1000’ to username and email address

#19
post #17
post #12

Earlier quoted context omitted.

One possible way I can think of is they're hosting their own mail server and route messages for all unknown addresses to some mailbox (not that uncommon as far as I know - people do that to avoid bouncing mails with a typo in the address). With such a setup it would be possible to notice that NYT mail started coming to foo1000@... instead of foo@... after requesting account deletion. Username change could also be evi…

He’s saying they append 1000 to the user and domain. /edit I was wrong. It’s the user and email. Your theory would work

>/edit I was wrong. It’s the user and email. Your theory would work

Why? My interpretation of "append 1000 to email" is that 1000 gets added to the very end, not the local part.

Re: Instead of deleting account, NYT appends ‘1000’ to username and email address

#20
post #18
post #9

Earlier quoted context omitted.

not an issue as long as there is no tld which ends with 1000 though

Completely wrong, dont just munge someone's email and hope it wont work, we literally have domains for this kind of stuff. https://www.iana.org/domains/reserved

Chances of com1000 being delegated is low.
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