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Beat the IE6 wolf!

beatie6.frontcube.com

11–20 of 24 posts

Re: Beat the IE6 wolf!

#12
I've showed some of these sites to a client as we have a Web app in the wild and I want to avoid the inevitable IE6 support calls. He is reluctant to use anything I've shown him so far since the language in the copy is always a little too pointed. He's afraid that users will get scared off, and he's probably right.

I think the default wording should use kid gloves, something like "To fully take advantage of this website, please upgrade your browser". Or maybe "This website uses advanced features that your browser does not support because it is out-of-date".

Has anyone done any A/B testing?

Re: Beat the IE6 wolf!

#13
I don't use IE6, and haven't for a long time, so this is an assumption based on trying to get into the mindset of someone who 1) is still using IE6 and 2) has control over the update (ie, ignoring those in large corporates who can't update themselves).

If I'm using IE6, do I even know what a "browser" is? Let along an "outdated one"? And what, exactly, are the five colourful round things on the bottom of the page? Ah, wait, one of them says I need to be using the 'e' with the orange swoosh - quick check of my internet, and yes, I am using the 'e' with the swoosh. Problem solved.

So the message needs to be clearer, given the self-selecting audience it's targeting: Even "Your internet experience is slow and will attract more viruses. Upgrade your speed and protection for free." sounds nice, but also sounds like I'm the 1,000,000th visitor and I've won a free iPod.

Criticsm has been leveled that MSFT are pushing solely the upgrade to IE8, just delaying the problem. And I'd love to see more of the world using Firefox or Chrome. But if I am still using IE6 it's not because I understand my browser options, or even what a browser is. It's because it works, and it's familiar - pushing IE8 helps overcome the familiarity hurdle. And after all, it's used for "exploring" the "internet" - I already visit Google, I don't want to look at Operas or a Safari, and what the hell is a Mozilla?

Maybe "The Orange swoosh is better than the Blue swoosh. The latest version of Internet Explorer is now available at no cost." It's not a long term solution, but it is based in reality.

I'm now going to have a shower to cleanse me of my pro-Microsoft argument.

Re: Beat the IE6 wolf!

#14

Earlier quoted context omitted.

"IE w/ Chrome Frame plugin" would be a better choice than asking them to upgrade to IE8.

No, that puts the burden of keeping IE up to scratch on Google, which is just bizarre situation to be in. Chrome Frame is a quick fix, but it can't last forever. I'll bet £100 that IE will never be Standards Compliant. Microsoft have demonstrated over and over again that they have no interest in being even remotely Standards Compliant. It would be better for the Internet as a whole if IE simply ceased to exist.

No browser is standards compliant. That's impossible; the "standards", at least pre-HTML5, contain ambiguities and self-conflicts. It's all a matter of degree. And I can't agree with your assessment, Microsoft has shown interest in improving their standards support repeatedly. Each browser was closer to the mark than the last.

Re: Beat the IE6 wolf!

#15
post #6

Saying something is "old" is not a good enough reason to make people give it up. Instead, tell them it's unsafe and insecure and it's free and super easy to use a newer browser. Then you've got something. Tell them them IE6 won't be deleted just in case they need to go back for some reason. My car is over 10 years old, gets better mpg than many of today's cars and still has airbags. An argument that "it's old, better…

People understand the Moore's-law-kind-of-"old" better than you think, if you give them the right analogy.

"Remember what Playstation 1 games looked like? A few scant polygons and textures were all the hardware could manage. Your browser is as old as a PS1.† Websites have gotten better, stronger, faster, and more technologic since 2001, but you can't see any of that—because you're trying to view them in a browser built on the expectation that the most complicated thing the Internet had in store for it was shopping carts. Get a new browser, and see what the last 10 years of progress have let us create."

† At the tail-end of its lifespan—but still.

Re: Beat the IE6 wolf!

#16
post #8

I prefer http://browser-update.org/ as it is a little less intrusive than a centered popup. Of course, you may want intrusive (like if your site is horribly broken in IE6) or you may prefer not to direct users to a wordy explanation page, so this is a pretty good option.

Thats not a very user-friendly site, lots of text, download links are not clear. Keep in mind who your target audience are...

Re: Beat the IE6 wolf!

#19

I've showed some of these sites to a client as we have a Web app in the wild and I want to avoid the inevitable IE6 support calls. He is reluctant to use anything I've shown him so far since the language in the copy is always a little too pointed. He's afraid that users will get scared off, and he's probably right. I think the default wording should use kid gloves, something like "To fully take advantage of this webs…

Good point. I'm working on a new copy. Will update it soon!

Re: Beat the IE6 wolf!

#20

I don't use IE6, and haven't for a long time, so this is an assumption based on trying to get into the mindset of someone who 1) is still using IE6 and 2) has control over the update (ie, ignoring those in large corporates who can't update themselves). If I'm using IE6, do I even know what a "browser" is? Let along an "outdated one"? And what, exactly, are the five colourful round things on the bottom of the page? Ah…

hey there, you never replied back to my thread. :)
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