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Reddit Status

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Re: Reddit Status

#11

Post by KennyFromIT »

tylermenezes wrote: post #2

I am convinced that Reddit's status page underreports outages, there are a lot of times I can't access the site for 15min but it never shows up on here. (And I don't even visit it that often.) I think they're the major company with the fewest 9s of uptime.

> I think they're the major company with the fewest 9s of uptime.

I think this possibly shows that they have a good understanding of what's most important to their users. If they were to ensure the application was highly available (think six 9s), then they would be sacrificing resources elsewhere in order to achieve this. They could recognize that an outage will not be a "life or death" event for their users and have decided the trade-off was worth it.

Counterpoint: Or, they could just be lazy (or incapable) and haven't tried to solve for higher availability. This is not likely.

Re: Reddit Status

#12

Post by jakemal »

joefourier wrote: post #7

Does anyone know why Reddit seems to be alone among the world’s most popular sites in having so many outages and frequent periods of slowness? I’ve been on it for more than a decade and its unreliability has been fairly constant. Is the engineering team more resource constrained than others or held back by unusual amounts of legacy code, or is it simply confirmation bias resulting from earlier experiences?

To me, it feels like outages are much less frequent than they were 7-10 years ago. It used to be a couple times a month. I don't remember the last time I saw one of their snoo error pages.

Re: Reddit Status

#13

Post by DerekRobot »

Anecdotal, but old.reddit.com (besides search) seems to always work during these outages. I'm guessing they're always knocking out the AJAX and search machines for some reason

Re: Reddit Status

#14

Post by ThePowerOfFuet »

DerekRobot wrote: post #13

Anecdotal, but old.reddit.com (besides search) seems to always work during these outages. I'm guessing they're always knocking out the AJAX and search machines for some reason

>besides search

Surely you're not attempting to imply that the search on old reddit worked in the first place?

Re: Reddit Status

#15

Post by dpcan »

Oh, an actual status report.

I expected this to be a page that just said:

"Mostly upset about stuff, but still quite witty, completely random, and - this is a re-post."

Re: Reddit Status

#16

Post by EasyToRemember »

joefourier wrote: post #7

Does anyone know why Reddit seems to be alone among the world’s most popular sites in having so many outages and frequent periods of slowness? I’ve been on it for more than a decade and its unreliability has been fairly constant. Is the engineering team more resource constrained than others or held back by unusual amounts of legacy code, or is it simply confirmation bias resulting from earlier experiences?

There was a AMA from the engineering team. I don't remember the technical details but in the picture there was like max 10 persons, That seem a little understaffed for a website a this scale

Re: Reddit Status

#17

Post by dralley »

KennyFromIT wrote: post #11
tylermenezes wrote: post #2

I am convinced that Reddit's status page underreports outages, there are a lot of times I can't access the site for 15min but it never shows up on here. (And I don't even visit it that often.) I think they're the major company with the fewest 9s of uptime.

> I think they're the major company with the fewest 9s of uptime. I think this possibly shows that they have a good understanding of what's most important to their users. If they were to ensure the application was highly available (think six 9s), then they would be sacrificing resources elsewhere in order to achieve this. They could recognize that an outage will not be a "life or death" event for their users and have…

If their time was instead spent on the redesign, it was completely wasted.

Re: Reddit Status

#18

Post by gberger »

ipnon wrote: post #8

Anyone willing to put a price on 1 hour and 14 minutes of Reddit downtime? I would guess this cost less than a $1,000,000 USD but more than $100,000.

According to [], they had $119M revenue in 2019. That's about $14k/h.

[] https://techcrunch.com/2019/12/04/reddits-monthly-active-use...

Re: Reddit Status

#19

Post by mtmail »

joefourier wrote: post #7

Does anyone know why Reddit seems to be alone among the world’s most popular sites in having so many outages and frequent periods of slowness? I’ve been on it for more than a decade and its unreliability has been fairly constant. Is the engineering team more resource constrained than others or held back by unusual amounts of legacy code, or is it simply confirmation bias resulting from earlier experiences?

From AMA (ask [Reddit sysadmins] anything) announcement 2019/09/19 https://old.reddit.com/r/sysadmin/comments/9ver7h/14nov_redd...

"I can answer this! According to various sources (mainly, complaints on the redesign subreddit), the new.reddit interface is a lot less tolerant of timeouts and delays. Old.reddit was much more relaxed and would wait longer before throwing up errors (like logouts and such), but new.reddit is RESPONSIVE!, and the backend isn't playing nice with the new, tighter tolerances."

Full AMA https://old.reddit.com/r/sysadmin/comments/9x577m/were_reddi...

Also a 2018 AMA summaryhttps://github.com/yanhan/notes/blob/master/reddit-sysadmins...

Re: Reddit Status

#20

Post by dorfsmay »

MichaelApproved wrote: post #10
danielbln wrote: post #6

Earlier quoted context omitted.

I don't know one way or the other, but I visit/use the site a lot (more than I should) and I rarely if ever see outages. For what it's worth.

Do you use the actual site or do you use Reddit with an app? I think the actual site, Reddit.com, is the one with more outages.

I agree with the parent poster (rarely any outage), but I use old.reddit.com.
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