I wonder if the customer service for OnePass payments will be as good as it is for Google Checkout.
I'm thinking of previous discussions such as:
Google Checkout Nightmare and the $126,000 phone call:
Google releases OnePass, a payment system for publishers
11–20 of 82 posts
Re: Google releases OnePass, a payment system for publishers
#12Doesn't this name clash with the Continental Airlines frequent flyer program name?
Are people really going to confuse a frequent flyer program and a payment system?
Perhaps not right now, but Google has already shown their interest in the flight information industry with their pending $700 million bid for ITA. Its not a stretch to assume that they may use this acquisition to provide a method to search-for and purchase airline tickets using their mobile payment system.
Re: Google releases OnePass, a payment system for publishers
#13I wonder if the customer service for OnePass payments will be as good as it is for Google Checkout. I'm thinking of previous discussions such as: Google Checkout Nightmare and the $126,000 phone call : http://news.ycombinator.com/item?id=1432107
Is this sarcastic? (never used Google Checkout)
Re: Google releases OnePass, a payment system for publishers
#14I wonder if the customer service for OnePass payments will be as good as it is for Google Checkout. I'm thinking of previous discussions such as: Google Checkout Nightmare and the $126,000 phone call : http://news.ycombinator.com/item?id=1432107
Is this sarcastic? (never used Google Checkout)
[deleted]
Re: Google releases OnePass, a payment system for publishers
#15Quite impeccable timing on Google's part, merely days after developers and publishers are up-in-arms over Apple's 30% cut for on-device content. Well played Schmidt, well played.
Well played Larry Page perhaps? ;)
Re: Google releases OnePass, a payment system for publishers
#16Android dabbler/developer here.
I like how google is empowering their developers with different pricing strategies. Before it was plain vanilla, either you pay, or its free. Yes you can pay for an app and within 15 minutes ask for a refund, but I have trouble sending in a rebate, I know i'll forgot within those 15 minutes.
With these extra payment options, and from what I understand, easy charging system, having someone drop a dollar on content with few clicks or even being able to implement coupons for your content/application will be greatly appreciated. =)
Re: Google releases OnePass, a payment system for publishers
#17The signup page is linking my to a generic Google help page.
And there's no demonstration of how it works in the video or in any images. It's as if some people at Google decided to react to Apple's recent bad press by putting up a web page and a blog post announcing a product without actually having built anything yet.
Would that be a bad thing? I doubt that's what they've done but it's just lean startup methodology.
Re: Google releases OnePass, a payment system for publishers
#18I wonder if the customer service for OnePass payments will be as good as it is for Google Checkout. I'm thinking of previous discussions such as: Google Checkout Nightmare and the $126,000 phone call : http://news.ycombinator.com/item?id=1432107
Is this sarcastic? (never used Google Checkout)
Hard to tell. Google Checkout's UX is generally very good, better than paypal, however it is simply unavailable in many (most?) countries.
EDIT: Oh he said customer service. Google's direct customer service is notoriously nonexistent.
Re: Google releases OnePass, a payment system for publishers
#19I wonder if the customer service for OnePass payments will be as good as it is for Google Checkout. I'm thinking of previous discussions such as: Google Checkout Nightmare and the $126,000 phone call : http://news.ycombinator.com/item?id=1432107
Is this sarcastic? (never used Google Checkout)
[deleted]
Re: Google releases OnePass, a payment system for publishers
#20I wonder if the customer service for OnePass payments will be as good as it is for Google Checkout. I'm thinking of previous discussions such as: Google Checkout Nightmare and the $126,000 phone call : http://news.ycombinator.com/item?id=1432107
Is this sarcastic? (never used Google Checkout)
I'm going to say yes. (because I sell on GC, like GC, but note their lack of ability to reach a living person there)