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When to Overcommunicate

blog.glowforge.com

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Re: When to Overcommunicate

#11

Post by r_singh »

kaetemi wrote: post #8
jezclaremurugan wrote: post #2

Anecdotal experience - I've noticed that shipping late by 2 weeks with advance notice to stakeholders is taken way more positively than shipping late by 1 week but informing people late. This seems like plain common sense and required courtesy but I've been on the wrong side of this from both approaches enough times from both sides of the table - people somehow have a block in sharing the bad news (also because in un…

Say you're shipping 3 weeks late, then ship only 2 weeks late. Now you've shipped 1 week early.

What if somebody wishes to cancel after hearing the 3 weeks as opposed to 2 weeks?

For e.g. if they're travelling, etc. Could result in loss of revenue as well.

Re: When to Overcommunicate

#12

Post by Cthulhu_ »

r_singh wrote: post #11
kaetemi wrote: post #8

Earlier quoted context omitted.

Say you're shipping 3 weeks late, then ship only 2 weeks late. Now you've shipped 1 week early.

What if somebody wishes to cancel after hearing the 3 weeks as opposed to 2 weeks? For e.g. if they're travelling, etc. Could result in loss of revenue as well.

I'd actually see that as a positive thing; too much money is wasted on the sunk cost fallacy, and having the guts to cancel a project if it goes too far over time / budget is rare enough.

Re: When to Overcommunicate

#14

Post by shruubi »

I want people to be capable and independent, they should be up front and honest about things but if someone is too stuck on the minutia of "how and how much" in terms of communication then what's the point?

On top of which, to be perfectly honest, the people I work with are barely a step above strangers to me, so the last thing I want is to hear about their personal life. I certainly don't know or trust these people enough to trust with anything more than "I've got personal/family/medical issues, can you work with me while I handle these things?" and quite frankly I don't want or expect anything more from my coworkers than that.

Re: When to Overcommunicate

#18

Post by infinity0 »

What a rude, presumptuous, offensive and self-aggrandising title.

Seems like someone, probably connected with the authors, is downvoting all the posts in this thread criticising it too. LOL. You have my utter disgust and contempt.

Re: When to Overcommunicate

#19

Post by CaptArmchair »

a_imho wrote: post #6

The article is a fluff and mixes a few concepts. Quality over quantity. Quantity is a bad proxy. Not in any particular order but some things more important than quantity: availability, clarity, accuracy, transparency, traceability. Too many people love to listen to their own voice and opinions a bit too much anyway. If I had more time I would have written a shorter comment.

Near the bottom of the article:

> And of course, overcommunicating can be taken too far. If you are taking 4 hours to write up a detailed status on a 2-day project, that is obviously not the right return on investment! Get in the habit of writing status that is honest, relevant, and respectful, and also concise.

Re: When to Overcommunicate

#20

Post by dustingetz »

jezclaremurugan wrote: post #2

Anecdotal experience - I've noticed that shipping late by 2 weeks with advance notice to stakeholders is taken way more positively than shipping late by 1 week but informing people late. This seems like plain common sense and required courtesy but I've been on the wrong side of this from both approaches enough times from both sides of the table - people somehow have a block in sharing the bad news (also because in un…

slow is smooth and smooth is fast
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