At least in my bubble, AI discussions have been going in predictable ways.. and getting grounded in the same places. First, we try to build the (proverbial) foundation: What is AI? What is intelligence? Is it general? Lots of places to get stuck here. Can machines understand meaning? Is general intelligence statistical. Can it be? No real way of settling these, so we have poor foundations. Then we ask: What can it do…
As far as I can tell. It isn't AI, or whatever technology that is not getting productivities increases in business. When was the last time you saw a CRM / ERP replacement that had any productivities increase? It seems there is a very clear divider in between all Technology Companies vs Other non-tech company. It is that No one knows how to best integrate the two to maximise potentials. Only the one which have their feet on both side ( Amazon ) seems to understand it.