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FCC closes telemarketing loophole used by scammers

consumeraffairs.com

11–20 of 124 posts

Re: FCC closes telemarketing loophole used by scammers

#11
This is akin to the BCP 38[1] problem with ISPs. I suspect few SIP-based telcos do validation of originating numbers today.

STIR/SHAKEN has the potential to help here, but there are still shortcomings, e.g. when originating calls with source numbers obtained from other carriers[2].

1. https://tools.ietf.org/html/bcp38

2. https://support.bandwidth.com/hc/en-us/articles/360025664313...

Re: FCC closes telemarketing loophole used by scammers

#12

Earlier quoted context omitted.

How would that work? Specifically: - which regulator has the power to fine a company when it didn't do anything wrong? - how would you prevent abuse, e.g. if I want to destroy your small business, I can just spend a few thousand dollars on a robocall campaign selling your products (not even claiming to be you)

How would that work for you? You would end up in prison.

The solution proposed (fine the product manufacturer) is a response to the difficulty of identifying those behind robocalling/telemarketing.

That same difficulty would arise when trying to identify those abusing the process in the way I described.

Re: FCC closes telemarketing loophole used by scammers

#13
I get a ton of calls offering to lower my interest rate. Im surprised that the card issuing companies mentioned by name in the call- visa, MasterCard, etc. don’t take the same tactic that Microsoft used to take down botnets. Microsoft used trademark law to sue the botnet operators and have their domain names seized. Why can’t the same happen here with any US based voip operator they may be using?

Re: FCC closes telemarketing loophole used by scammers

#14
post #3

I would argue that the legality of this doesn't matter; there's a huge technical problem in that there's no authenticity guarantees at all when it comes to caller ID and the entire feature is badly designed and has always been open to abuse. SHAKEN/STIR is the (technical) answer to this, though I'll be interested to see to what extent it's adopted.

> I would argue that the legality of this doesn't matter; there's a huge technical problem in that there's no authenticity guarantees at all when it comes to caller ID and the entire feature is badly designed and has always been open to abuse. There is, at least for foreign calls: assuming US provider A gets an incoming call from the country B's operator C, then A has to verify if the phone number supplied by C is in…

It's not that easy. You can get a call from X with a prefix from B and it's just how routing sometimes works. In the same way an internet connection from Germany to the UK may actually arrive from an interconnect in Amsterdam. But it doesn't matter. What matters is the responsibility of each party to point out who sent the call to them.

(And that's not even mentioning the issue of how you'd map providers to prefixes. It's somewhere between non-trivial and impossible in practice.)

Re: FCC closes telemarketing loophole used by scammers

#15

Great! I'll tell all the scammers calling my phone that what they're doing is illegal. That should stop them.

That will definitely make them reassess their choices and do the right thing. Hopefully, they will tell their scammer friends to do the same! Problem solved!

Re: FCC closes telemarketing loophole used by scammers

#16
post #3

I would argue that the legality of this doesn't matter; there's a huge technical problem in that there's no authenticity guarantees at all when it comes to caller ID and the entire feature is badly designed and has always been open to abuse. SHAKEN/STIR is the (technical) answer to this, though I'll be interested to see to what extent it's adopted.

It's not a real answer though. Imagine everybody adopted it (pretend everyone is using sip/VoIP). The only thing that would change is you'd get same amount of calls from the actual numbers - what are you going to do about it then?

If the callers (who LE can get to already with enough questions) are safe now, they'd be safe after the change. Sure, the hn crowd will easily set up appropriate filtering, but we were never a viable target to begin with, so that's actually helping the spam calls reach better targets quicker.

It would maybe reduce the number of scam calls though. Spam, not do much.

Re: FCC closes telemarketing loophole used by scammers

#18
post #3

I would argue that the legality of this doesn't matter; there's a huge technical problem in that there's no authenticity guarantees at all when it comes to caller ID and the entire feature is badly designed and has always been open to abuse. SHAKEN/STIR is the (technical) answer to this, though I'll be interested to see to what extent it's adopted.

The solution doesn't have to be at the phone network level either. It would be easy enough for a regulator to simply fine any company whose products are advertised or sold through telemarketing. Make it the companies problem that some of their marketing contractors or affiliate schemes lead to illegal calling.

> It would be easy enough for a regulator to simply fine any company whose products are advertised or sold through telemarketing

Small fines, for the issuer of the number used to make calls reported by more than N consumers, should do the trick. Small to accommodate false positives. Fine to create an incentive to vet before issuing numbers. Number issuers because they’re less numerous and clearly in the FCC’s jurisdiction.

If one wanted larger fines, N could be lowered but only count complaints with a recording of the call and proof it came from that number (e.g. a telephone bill). Harder to make a complaint, but also harder to turn the mechanism into a home for general grievances.

Re: FCC closes telemarketing loophole used by scammers

#19
post #8
post #3

I would argue that the legality of this doesn't matter; there's a huge technical problem in that there's no authenticity guarantees at all when it comes to caller ID and the entire feature is badly designed and has always been open to abuse. SHAKEN/STIR is the (technical) answer to this, though I'll be interested to see to what extent it's adopted.

It seems that phone companies won't do anything about it. Nor the FCC There's a bunch of solutions. I received 19 spam calls spoofing cell numbers. That's a felony I suggest everyone that get an illeagl robo call to call your rep Everytime. Ask them to block India entirely. The problem would be solved very quickly. Or block all calls from Florida and Texas. The nuclear option The basic one is just waste their time. A…

I started doing that once. After 2 or 3 of those time wasting calls, I got one that the person said "Thank you for playing , you will continue to receive calls" and they hung up.

IOW: They have so many resources available, and it is so cheap for them to make the calls, that even after they knew I was going to waste their time, they continued the calls.

This was after I had tried their options for "press 1 to be removed" and talking to someone and saying "please remove me from your list".

The thing they may not have been anticipating: I had 3 numbers forwarding to my cell phone. Up until this call I didn't know which of them was on their list. I cancelled that phone number, and the calls dropped to almost 0.

Re: FCC closes telemarketing loophole used by scammers

#20
post #9

Earlier quoted context omitted.

The solution doesn't have to be at the phone network level either. It would be easy enough for a regulator to simply fine any company whose products are advertised or sold through telemarketing. Make it the companies problem that some of their marketing contractors or affiliate schemes lead to illegal calling.

Forget fines. Everyone in the company needs to be charged with felonies under Rico Spoofing numbers could be considered a criminal organization Take down every single person

>Take down every single person

Management/c-suite? Sure. Your typical telemarketer working at minimum wage? No.

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