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Reset C by GE Light Bulbs [video]

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Re: Reset C by GE Light Bulbs [video]

#11

Was it really to expensive to add a cheap button? It's not like it needs to be pressed more than once or twice per product lifetime.

I don’t own any smart lightbulbs, but my flat’s ceiling is at about 3,90m and getting a ladder out for every reset would be tedious. This would work without.

I'd rather throw a brick at the bulb than do this.

Re: Reset C by GE Light Bulbs [video]

#12

Is this really the best way they could come up with? I do understand the problem though. And why did they change the pattern between firmware versions? Were they getting false hits, or was it just too hard to do? This is a lightbulb! Who is the intended audience. The Internet of Things really isn't ready for the general public.

Unless something is deeply wrong with the design, the intended audience is "almost nobody".

How often have you had to reset a device to factory default? I've only done it as part of changing the OS on a router.

Re: Reset C by GE Light Bulbs [video]

#13
post #11

Earlier quoted context omitted.

I don’t own any smart lightbulbs, but my flat’s ceiling is at about 3,90m and getting a ladder out for every reset would be tedious. This would work without.

I'd rather throw a brick at the bulb than do this.

Interestingly, their target demographic is specifically people who wouldn't do that.

Re: Reset C by GE Light Bulbs [video]

#14
post #4

Is this really the best way they could come up with? I do understand the problem though. And why did they change the pattern between firmware versions? Were they getting false hits, or was it just too hard to do? This is a lightbulb! Who is the intended audience. The Internet of Things really isn't ready for the general public.

As a software guy working on embedded systems, working with HW guys, more often than not the SW is always considered "free" while the cost of the BOM is always scrutinized to the cent. I am pretty sure in this instance the initial design had a reset button, and someone had the great idea to remove it to gain a few cents. Be sure that the people working are sure this is a really poor design, but often cost considerati…

My bets are that the firmware developers never had a problem because they're JTAG'd, simulated, or running insecure firmware with a built-in back door, and it wasn't until late in the product cycle where the need was even discovered (likely by a QA team.) At that point, this is the best they could come up with.

Re: Reset C by GE Light Bulbs [video]

#15
post #6

https://news.ycombinator.com/item?id=20242805 https://news.ycombinator.com/item?id=20244885 https://news.ycombinator.com/item?id=20235376 https://news.ycombinator.com/item?id=20235221

what is the point of linking to submissions with no discussion.

People get angry that their submission didn’t get them the worthless internet points and this one did.

Re: Reset C by GE Light Bulbs [video]

#16

I really thought this was a parody.

Yeah it’s actually hilarious. It’s like something straight out of an Adult Swim show.

Cheerful music, complicated and obviously error prone procedure, narrator that sounds really happy about what they’ve done here. The added text in the description about the firmware version.

Life is stranger than fiction sometimes. I love it. Oh and I’m never buying GE smart bulbs lol.

Re: Reset C by GE Light Bulbs [video]

#18
post #9

I have some GE smart lightbulbs and i've never needed to reset them. People seem eager to mock this, but i don't see the problem. it's a (hopefully) rarely used procedure that you wouldn't want to be accidentally triggered, on an item that's very price sensitive. A physical reset button would significantly add to the cost of a part that sells for If anything, be happy that GE has not only engineered a reset procedure…

However, they recognised the complexity of the reset process, and that customers may have a more-significant-than-none need for a reset. (A simple example that occurred to me: Lost/destroyed phone).

This video was the result.

A professionally filmed video, even with low needs such as this one, also come with significant costs, as well as the PR fallout when people realise it's absurdly complicated compared to pressing a button with a toothpick. (As well as the support fielding they may have to end up doing).

The BOM cost of the hardware in the bulb is closely accounted for in most products like this, but it seems the cost savings on the BOM weren't accounted for elsewhere.

Re: Reset C by GE Light Bulbs [video]

#19
post #6

Earlier quoted context omitted.

what is the point of linking to submissions with no discussion.

People get angry that their submission didn’t get them the worthless internet points and this one did.

when people look over my coworkers shoulder and see his 23K HN point count at the top of his screen, they acknowledge hes calling the shots in code reviews.

Re: Reset C by GE Light Bulbs [video]

#20
I don't see why this is so bad. You just have to follow along with the video for ~1 min. and depending on your lighting setup, it allows you to reset many lights at once without getting a ladder or stepstool and physically poking each one.
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