Lufthansa Sues Passenger Who Missed His Flight – 'Hidden City' Trick • Hacker News Board

Post by detaro » Thu, Feb 14, 2019, 4:15 PM UTC

alkonaut wrote: post #10

detaro wrote: post #9

Earlier quoted context omitted.

Because the courts have found it is acceptable? (The court here references a decision of the highest German court saying so, and rejected the claim only because Lufthansa wasn't transparent enough in how they calculated the difference)

Let me clarify: I have no idea how a legislator or court would think this is reasonable either; I'm equally interested in a courts justification to how an airline can force a customer to use both legs and this NOT being equivalent to e.g. McDonalds requiring people to finish both the burger+fries if the meal is cheaper than just the soda+burger.

The main argument against in this case seems to have been that it's a surprising clause in the terms (which would invalidate it), with the counter-argument being that it's well known that these price differences exist, and thus shouldn't be too surprising to a consumer that the airlines added rules against their "clever trick", because otherwise the pricing wouldn't make sense. Without a rule forbidding it, it's contractual freedom.

The case in front of the higher court was against airlines that cancelled tickets (and denied transportation) when a leg wasn't taken, and the court decided that this was too too unfair against customers that had legit reasons to not make use of the leg and offered the requirement to pay the difference as a compromise that still discourages passengers that plan this intentionally.