> Critics say it is bad service that is driving people away. One datapoint: I live in Rhode Island. Recently I attended a concert in Brooklyn. The obvious way to travel there was Amtrak to Penn Station and MTA (train or bus) to the final destination. However, I was warned that MTA service is unreliable. I decided to drive. Next time I probably won't go at all.
That's really silly and a sign of how overblown this story has become (in some contexts). You would have been fine . When a system like the NYC Subway gets 20% worse for everyday commuters, that's a really big deal and something those commuters are going to talk about a lot. But a NYC Subway that's 20% worse than it was 10 years ago is still a massive, complex, incredible, useful machine, no matter how much New Yorke…
By what metric?