There are hundreds of dollars below the ice, and they chased down the pallet-mover? Why didn't they just get some ice picks?
This is starting to sound like an adventure game puzzle. You are a security guard at the Moscone Center in San Francisco. There are hundreds of dollars inside a six hundred pound block of ice. You cannot leave your station. How do you get at it? Using an ice pick? Why would a security guard have an ice pick? Maybe if it were Chicago, but this is San Francisco. Use another tool to chip away at it? I dunno, that's a lo…
Wait.