When did this page get launched? This reminds me of CouchPotato[0], but for Netflix. [0] https://couchpota.to/
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Request TV shows or movies
11–17 of 17 posts
Re: Request TV shows or movies
#12i'm sure they already track searches for shows/movies, and isn't that a far better indicator for demand? less clouded by the noise of some "digital influencer" posting a tweet that says "go here and request xyz!" and throwing your metrics way off sync.
You're assuming the point of this page is to actually gather data and not just to avoid "please get show X" or "how do I submit show requests?" support requests that are costly to field with human support.
My guess would be they don't outright throw the data away, but it is probably just used as one (very weak) signal in the complex show selection process.
Re: Request TV shows or movies
#13Instead of filling out that form I'm going to search the many other streaming services available. And if I still don't find it, I'm not going to fill out a request form for each service. Perhaps Netflix could interpret users' searches as signals of interest.
Re: Request TV shows or movies
#14When did this page get launched? This reminds me of CouchPotato[0], but for Netflix. [0] https://couchpota.to/
Wayback machine has the oldest snapshot from 16th Sep 2016 - https://web.archive.org/web/20160916051848/https://help.netf...
Re: Request TV shows or movies
#15"This form is the one and only place to submit content requests."
"If you've already submitted a request for a title, you can sit back and relax - we've received your feedback and there's nothing more for you to do."
A brilliant move on what would have been a huge issue of people harassing them on TV Shows requests.
A to the point, this is what to do, there is nothing else page customer support people can very quickly point people to!
And every now and again they can set interns with nothing to do to analyse the data and see if it has value.
Re: Request TV shows or movies
#16This brings to mind an annoyance about Netflix.
If you search for something they don't have, they won't admit that. They give you search results as if you asked for random crap in what their AI thinks is an appropriate genre (in reality, they just span you with what they want you to watch, e.g. paid promotions and Netflix properties).
I was looking for "Elementary" episodes. I got a cluttered page back full of crap without a single Elementary episode or a simple statement to the effect that "We don't carry Elementary episodes".
I'd never pay for Netflix. I get it free from T-Mobile.
Re: Request TV shows or movies
#17This brings to mind an annoyance about Netflix. If you search for something they don't have, they won't admit that . They give you search results as if you asked for random crap in what their AI thinks is an appropriate genre (in reality, they just span you with what they want you to watch, e.g. paid promotions and Netflix properties). I was looking for "Elementary" episodes. I got a cluttered page back full of crap…
Not your main point at all, but Hulu has Elementary episodes if you can get access to Hulu.