I'm having issues with my 2015 Macbook Pro display getting weird unremovable marks and stains from interaction with the keyboard. I hope they'll replace it for me but these quality issues are really annoying. Here's a (bad) pic to show what I mean: https://i.imgur.com/LIK4qq5.jpg
Petition: Apple recall and replace defective Macbook Pro keyboard design
11–20 of 56 posts
Re: Petition: Apple recall and replace defective Macbook Pro keyboard design
#12I’m holding off an MBP update for as long as possible until Apple: 1. Gets rid of the touchbar, 2. Fixes that daft keyboard, 3. Slaps Intel and makes them ship 32GB lpddr4, and an 8 core iWhateger.
I've owned every single form factor of the MBP. I've loved all of them except for this latest "touchbar" version. Actually kicking myself for not returning it straight away.
Re: Petition: Apple recall and replace defective Macbook Pro keyboard design
#13Easiest way for Apple to fix this is to expand the TouchBar thing to handle the whole keyboard and add some haptics.
Everyone will hate it but... it will be reliable and amazingly thin.
Maybe use too much power?
Re: Petition: Apple recall and replace defective Macbook Pro keyboard design
#14I've only had a few issues with my 15" 2017 MBP, mostly dust and dirt easily fixed with compressed air. That said, I never had a problem with any MBP keyboard before this machine. It seems some people are having way more issues than others, which speaks of a significant inconsistency in quality and wear/tear over time.
It could also be related to how hard users are on their keyboards. I’ve a couple dozen MBPs deployed ranging from 2014-2017. The keyboards on newer model don’t seem to pair well with heavy (read: slightly abusive) typists. I haven’t upgraded mine :).
I've noticed similar trends. With SSDs and all metal designs with very few moving parts, I would have thought these devices would be much more durable. Instead, we're breaking the primary input method that used to work reasonably well. So much for progress...
Re: Petition: Apple recall and replace defective Macbook Pro keyboard design
#15I tried out the MBP keyboard before buying and thought it would be ok. Unfortunately, the experience of using it for a few minutes in a store is very different from using it several hours a day. My fingers literally hurt most days. I cannot believe that "upgrading" to a new computer could be such a big step backward on this important metric.
Re: Petition: Apple recall and replace defective Macbook Pro keyboard design
#16Omg please do this Apple. My keyboard sucks and I already sent it in once for repair. I can’t keep losing my laptop it’s too inconvenient.
Re: Petition: Apple recall and replace defective Macbook Pro keyboard design
#17I tried out the MBP keyboard before buying and thought it would be ok. Unfortunately, the experience of using it for a few minutes in a store is very different from using it several hours a day. My fingers literally hurt most days. I cannot believe that "upgrading" to a new computer could be such a big step backward on this important metric.
I was never a keyboard snob. I never owned a mechanical keyboard, and I never "just had to tell" someone about my new cherry mx pro aqua-purple super keys. All keyboards seemed passable to me, with no further opinion. The new macbook (which i was issued at work) is the first time, actually, that I had an opinion on a keyboard. and it was a distinctively bad one. It was an interesting realization that one could hate a keyboard.
I switched to ASUS C302CA and the keyboard there is actually nice :)
Re: Petition: Apple recall and replace defective Macbook Pro keyboard design
#18I've got a late 2016 MBP and the right command key does not register about 1/10 of the time I press it. I use that key a lot. I'm taking it to the Apple Store tomorrow to see what they say about it.
Re: Petition: Apple recall and replace defective Macbook Pro keyboard design
#19I'm currently keeping an 'e' in my clipboard and using paste to type it every time I need it because my e key is totally broken. i, k and spacebar on the way out as well...
Re: Petition: Apple recall and replace defective Macbook Pro keyboard design
#20I have issues, too, but it's with random keystroke repeats. The fingerprint button has been making strange noises since I got the brand new MacBook Pro. I'm hugely disappointed, but Apple is arrogant and won't fix this for us, though!