while i agree with your post, "The current counterfeit seller, suiningdonghanjiaju Co Ltd (yeah they sound legit), " could be construed as a racist comment
Amazon's policies promote counterfeiting
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Re: Amazon's policies promote counterfeiting
#12I ordered an instant pot on amazon. instant pot box shows up, with mfr.s packaging.... I opened it and similar-looking - but much cheaper - chinese knockoff was in box. if amazon's customer service wasnt so good i would have dropped them already. (I know it's not them making the mistake, but still..) however I buy stuff there much less frequently now since i have no way to know if I'm getting counterfeits for certain…
It's strange that a company sells its customers counterfeit goods, and we still praise them for "good customer service."
Re: Amazon's policies promote counterfeiting
#13This is ruling out Amazon for so many categories of product and has been going on for years. Yet they don't seem to be bothered. So now I look on Amazon, then see if I can buy direct or from a different retailer.
I've seen this especially in the power charger category... Apple power chargers I end up always just having to go to the Apple Store for now. Sigh. I want to use Amazon, but have had so many sketchy "Apple" products sent my way.
It’s outright dangerous to buy that type of product from Amazon, even if you buy “ships and sold from amazon” their inventory mixing means you can get counterfeits just as easily.
If selling fake solar eclipse glasses didn’t hit them with the clue bat, I’m not sure what will.
Re: Amazon's policies promote counterfeiting
#14Amazon will replace whatever stupid crap you end up with. This is why it doesn't hurt their brand. You know they will fix it, so it's just a minor inconvenience to the customer, most of the time. Meanwhile, it shuts down businesses. You'd think politicians might care about this, but they're too busy handing out billions to get them to move to their state.
It's hurting their brand, even if they haven't realised.
I don't want 3 attempts and returns to buy a battery, or charger, or any of the dozens of categories this affects. I don't want to be buying co-mingled inventory on lines I know are prone to counterfeiting.
So I think of Amazon as 2nd rate - (because of this). So do many of my friends who have been affected by this as it's become far from rare.
Re: Amazon's policies promote counterfeiting
#15My mileage apparently varies, because I've been shopping heavily on Amazon for years and have never had a counterfeit item show up on my doorstep.
Re: Amazon's policies promote counterfeiting
#16Counterfeit products [1] and scams [2] are persistent problems on Amazon. It's very unfair to the legitimate merchants who are trying to compete without screwing over customers. They've been yelling at Amazon for YEARS to do something about this. Presumably Amazon decided that making it harder to sign up as a third-party seller would hurt their metrics more than it would help customers.
[1] https://www.inc.com/sonya-mann/amazon-counterfeits-no-starch...
[2] https://www.inc.com/sonya-mann/amazon-fraud-scam-sellers.htm...
Re: Amazon's policies promote counterfeiting
#17My mileage apparently varies, because I've been shopping heavily on Amazon for years and have never had a counterfeit item show up on my doorstep.
That you know of.
Re: Amazon's policies promote counterfeiting
#18I designed a hardware product but haven't brought it to market because even if it is successful, Chinese manufacturers will reverse engineer it and then have a cheaper clone on the market within weeks, long before I can recoup even the cost of manufacturing, let alone make a profit. And since I can't afford to pursue legal action, it seems pointless to manufacture the product, and everybody loses. I wonder how much innovation is stifled this way.
Re: Amazon's policies promote counterfeiting
#19while i agree with your post, "The current counterfeit seller, suiningdonghanjiaju Co Ltd (yeah they sound legit), " could be construed as a racist comment
I think it could be CONSTRUED as a racist comment, but the person thinking of it that way would be really stretching, in my opinion.
1. All of these counterfeit items are coming from China.
2. The legit seller is ElevationLab, which "suiningdonghanjiaju Co Ltd" is not.
3. "suiningdonghanjiaju Co Ltd" is a Chinese name.
4. "suiningdonghanjiaju Co Ltd" is a very customer-unfriendly name -- not something you'd see from a big foreign-facing Chinese company.
So all in all, it doesn't seem racist at all to point out that this company name seems illegitimate.
If the author had MADE UP a "Chinese-sounding name" like "nihaobaobaomao," then yeah, I could follow an argument pointing out that statement as being reasonably construed as racist. But in the context of talking about Chinese companies producing cheap knock-offs, I don't see a problem with naming the company and pointing out that the name itself does not sound like a legit company at all.
Re: Amazon's policies promote counterfeiting
#20I ordered an instant pot on amazon. instant pot box shows up, with mfr.s packaging.... I opened it and similar-looking - but much cheaper - chinese knockoff was in box. if amazon's customer service wasnt so good i would have dropped them already. (I know it's not them making the mistake, but still..) however I buy stuff there much less frequently now since i have no way to know if I'm getting counterfeits for certain…
> I know it's not them making the mistake
It is absolutely Amazon making this mistake. They are responsible for their supply chain, and customers have higher expectations of them then they do of a flea market.