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Facebook spamming users via their 2FA phone numbers

mashable.com

11–20 of 380 posts

Re: Facebook spamming users via their 2FA phone numbers

#11

Unbelievable. When signing up for 2FA, FB never said what else it would be used for. From a legal standpoint, aren’t companies are supposed to say what the phone number will be used for when asking for phone number? Somebody from FB - please tell us this is a bug.

Sounds like a good reason to send the spam text message filing report. How much is the fine per incident?

$0 if you own enough lobbyists and congressmen.

Re: Facebook spamming users via their 2FA phone numbers

#14

I found a similar thing with email notifications. If you regularly login to FB and look at your feed they will leave you alone. Delete the app from your phone or neglect logging in and you’ll start to get email notifications about the silliest things. Of course they don’t contain much more than “so and so shared a link” without any description of what was shared (trying to get you to login and look.) Not quite as bad…

Facebook has been steadily decreasing the usefulness of its email notifications in order to push more use of its app and website. The old notifications used to give you the content and allow you to reply through email, but not anymore.

The notifications are also dark-pattern hard to manage. If you don't want a type, you have to wait to receive an example of it to unsubscribe. Their central notification page only allows you to re-enable particular notifications, but give no way to disable them individually.

Facebook is a terrible product that can't die fast enough.

Re: Facebook spamming users via their 2FA phone numbers

#15
It's pretty clear from some simple googling that he ended up somehow activating a feature called "Facebook Texts" (the key giveaway -- that replying to the texts posted to his wall):

https://www.facebook.com/help/130694300342171?helpref=faq_co...

I believe that he didn't set this up intentionally and it may very well be a bug that caused him to be signed up, but as bad as Facebook is I'll eat my shoe if they signed up every single person who gave a 2FA phone number to this service.

Not to detract from the fact that Facebook's nagging is indeed a huge problem.

Re: Facebook spamming users via their 2FA phone numbers

#16
post #11

Earlier quoted context omitted.

Sounds like a good reason to send the spam text message filing report. How much is the fine per incident?

$0 if you own enough lobbyists and congressmen.

That kind of response is too cynical, and just discouragement from actually trying to fight the problem.

Re: Facebook spamming users via their 2FA phone numbers

#17
post #7

This happened to me too. The value of being on facebook is an illusion. In person relationships are vastly more rewarding, both emotionally and financially.

In person relationships being more rewarding doesn't mean that Facebook has no value. I personally get a lot of value out of being on Facebook

Re: Facebook spamming users via their 2FA phone numbers

#18
> Importantly, Lewis isn't the only person who claims this happened to him. One Facebook user says he accidentally told "friends and family to go [to] hell" when he "replied to the spam."

Wow. I deleted my FB acct. 8 or 9 years ago because it kept getting worse and worse. It's just sad to read about it now.

From my POV, Facebook is like a TV series that had an incredible first few episodes but quickly grew progressively and irreversibly worse, with a large percentage of its users only hanging on now with grim determination.

Re: Facebook spamming users via their 2FA phone numbers

#19

Finally, somewhere I can appropriately vent about this. About TWO years ago I was constantly annoyed by the 'secure your account: add your phone number here' banner frequently displayed at the top of the page upon loading FB, so I input my number to make it disappear for good. (Also, they kept hiding the 'x' (close) icon in different spots, making the banner difficult to dismiss.) A few days later I got a text messag…

> I realize that the proper solution is to terminate my account and never attempt to log back in

I've had a "terminated" account that occasionally gets emails inviting me to "Log back in with one click". When I originally tried to delete the account, it told me it would be actually erased a month after. That was 6 years ago.

Re: Facebook spamming users via their 2FA phone numbers

#20
Facebook has been asking me to add my mobile number to secure my account. It even prepopulated the input field with my mobile number that I never shared with them! My best guess is that their app farmed it out of the phone adress book of one of my friends. Either way, they definitely overstepped the mark here, in my opinion.
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