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>> the average starting salary is $52,000 according to the Bureau of Labor and Statistics That's a decent salary for a Windows or network admin in middle America. Helpdesk positions are lucky to pay half that.
>> the average starting salary is $52,000 according to the Bureau of Labor and Statistics That's a decent salary for a Windows or network admin in middle America. Helpdesk positions are lucky to pay half that.
I just shared this course with our support team. They’re great at product support and know it inside and out, but can be lacking on the IT side which is where I generally have to get involved.
This course looks promising.
The arrogance here is appalling. "Here is a new cert that nobody in the industry is familiar with, but it will qualify you for an entry-level role pretty much anywhere, because we're Google and we said so."
>> the average starting salary is $52,000 according to the Bureau of Labor and Statistics That's a decent salary for a Windows or network admin in middle America. Helpdesk positions are lucky to pay half that.
We’re not located in the valley and our help desk positions are within 10% of that number. I just shared this course with our support team. They’re great at product support and know it inside and out, but can be lacking on the IT side which is where I generally have to get involved. This course looks promising.
There’s no better example of a dynamic, fast-growing field than IT support Is this why IBM, DXC et al are laying off Western workers like it’s going out of fashion and offshoring those jobs as fast as they possibly can?
I thought I just read about layoffs in all the big support centers in India? Are those similar jobs? Where is IBM, DXC et. al. sending the jobs or is that all just unrelated or my bad memory? For some reason I thought the general trend lately was many Western countries were bringing support jobs back to their own countries.
I think going forward the hiring would be at best replacing people who joined in 80s in case those jobs are not totally automated away.
There’s no better example of a dynamic, fast-growing field than IT support Is this why IBM, DXC et al are laying off Western workers like it’s going out of fashion and offshoring those jobs as fast as they possibly can?
You can't really offshore swapping out a defective network cable or replacing a hard drive. I haven't looked at how they define an "IT Support Professional" but I'm assuming it's not just answering a phone and following a decision tree and saying "I'm very sorry to hear that you are still experiencing a problem" before each step. Anyone can do that with almost no training.
EdX seems quite Microsoft heavy.
But Google has released a lot of material on Udacity, and they have other connections (Thrun).
Just curious.
The arrogance here is appalling. "Here is a new cert that nobody in the industry is familiar with, but it will qualify you for an entry-level role pretty much anywhere, because we're Google and we said so."
How this certification program compares to CompTIA A+ ?