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Worldwide airport chaos after computer check-in systems crash

telegraph.co.uk

11–16 of 16 posts

Re: Worldwide airport chaos after computer check-in systems crash

#11
post #3

That's the problem with the cloud. On premise installations don't tend to all fail at the same time..

Amadeus operate out of their own datacenter http://www.amadeus.com/web/amadeus/en_1A-corporate/Amadeus-H...

Maybe if they didn't have a single point of failure and instead used a multi cloud installation this wouldn't have happened...

Re: Worldwide airport chaos after computer check-in systems crash

#12
post #4

Earlier quoted context omitted.

It's not the cloud per se. It Amadeus, like its rival SABRE, is mostly mainframe based systems (though it has been moving away from that for the past 20+ years). These systems were built in the 1960's. They are actually very reliable but when they go down, they take all their contracted airlines with them. There are only a handful of these companies and those two are the main ones.

What's the difference between 'cloud' and 'mainframe' systems?

About 40 years, give or take.

Re: Worldwide airport chaos after computer check-in systems crash

#13
post #8

Well, this is awfully related to https://news.ycombinator.com/item?id=15343559

It seems that there has been a networking issue, rather than software issue. So blaming code(rs) here is like blaming manufacturers of TV that doesn't work for you because you have no electricity.

I would guess the network failure has more to do with the network’s software than with its hardware. That would make it a software problem.

Re: Worldwide airport chaos after computer check-in systems crash

#14
post #3

That's the problem with the cloud. On premise installations don't tend to all fail at the same time..

Amadeus operate out of their own datacenter http://www.amadeus.com/web/amadeus/en_1A-corporate/Amadeus-H... Maybe if they didn't have a single point of failure and instead used a multi cloud installation this wouldn't have happened...

With cloud I meant the airlines which don't have their instance installed on-premise (or at least in a different data center). If each airline had their own installation, a failure would bring down the data exchange with that airline but not the operations of all airlines.

Re: Worldwide airport chaos after computer check-in systems crash

#16
post #13
post #8

Earlier quoted context omitted.

It seems that there has been a networking issue, rather than software issue. So blaming code(rs) here is like blaming manufacturers of TV that doesn't work for you because you have no electricity.

I would guess the network failure has more to do with the network’s software than with its hardware. That would make it a software problem.

That's an unknown.
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