Half of the IT world seems to be trying to solve this problem :)
Nice validation that the pain really does exist! :)
Show HN: Shelf – A better way to share knowledge across teams and organizations
11–20 of 63 posts
Re: Show HN: Shelf – A better way to share knowledge across teams and organizations
#12Hi, I'm one of the founders of Shelf. We think teams and organizations are wasting too much time locating and sharing knowledge. Been working on helping solve this this issue for quite a while now keeping things in more of a closed circle of beta users until recently. Why? Because we wanted to build a well rounded product based on customer feedback before opening this thing up. Anyway, so far we've built Shelf primar…
I want what you’re offering, but I do need real security assurances, beyond “secure hosting”.
> Enterprise-level security: Single Sign-On (SSO), Data backup and recovery, Role-based permissions, Secure hosting, AES encryption
Ok but that’s “consumer level” for SaaS.
For Enterprise, you need to prove to me that a malicious insider at your organization can not access the enterprise’s data. Dealing with insiders and RBAC models is particularly interesting when offering search.
You need to provide full access and full change audits trails.
You need to provide a business continuity plan, as noted in a sibling comment.
You can make a more trusted claim by getting your solution HIPAA certified. If you are compliant for storing personal medical information, you’re basically there for “enterprise-level security”.
Re: Show HN: Shelf – A better way to share knowledge across teams and organizations
#13I don't see any mention of the ability to self-host. That's a deal breaker for many people. I trust that my internal network is going to stay up; however external connections can be severed and I'm dependent upon you as a company to keep your resources online. If you're down, my knowledge access is down. That destroys productivity. I appreciate the idea and the execution looks good; however for the product itself I w…
Totally understand this perspective. I guess it depends on the type of organization and what you're willing to put in the cloud vs. what you want to manage yourself.
Our architecture is generally built in a way with self-hosted in mind but it's somewhere down the road and not something we'll have in the short to mid-term.
Re: Show HN: Shelf – A better way to share knowledge across teams and organizations
#14I setup a demo. It's beautiful, crisp and well thought out.
I think users will find it easy to navigate. It was clearly intuative. the best part is the GUI structure and representation of the tools.
It stores files and information related to the collaboration oround those files; that's it. But it does it so well a monkey can work within the interface successfully.
Re: Show HN: Shelf – A better way to share knowledge across teams and organizations
#15Hi, I'm one of the founders of Shelf. We think teams and organizations are wasting too much time locating and sharing knowledge. Been working on helping solve this this issue for quite a while now keeping things in more of a closed circle of beta users until recently. Why? Because we wanted to build a well rounded product based on customer feedback before opening this thing up. Anyway, so far we've built Shelf primar…
>Anyway, so far we've built Shelf primarily on a NodeJs stack [...] And we built a web clipper as browser extension for Chrome and Firefox [...] Thanks for providing extra technical detail. However, I'm more curious with what's happening on the backend. As far as I can tell, the your differentiation from something like MS Sharepoint or DropBox is an integrated OCR to extract keywords, and Artificial Intelligence to h…
Dropbox is really great for storing and syncing files across devices. It doesn't have a rich set of pre-built filters, you can only store files, not mixed content including links, contacts, etc. So, Shelf is really a complementary solution for Dropbox and can sit on top of it, combining the Dropbox content with other content from a single interface.
Sharepoint is of course very powerful. And that means you typically need a project to make it work. Shelf works out of the box, is opinionated and let's you get started with minimal to no configuration setup.
Yes, we use Amazon S3 for content uploaded to Shelf (encrypted of course) and we utilize ElasticSearch as well.
Re: Show HN: Shelf – A better way to share knowledge across teams and organizations
#16Looks like "Evernote for teams"? Evernote does have some of those features, but I think a team-focused app like this makes sense.
Re: Show HN: Shelf – A better way to share knowledge across teams and organizations
#17Hi, I'm one of the founders of Shelf. We think teams and organizations are wasting too much time locating and sharing knowledge. Been working on helping solve this this issue for quite a while now keeping things in more of a closed circle of beta users until recently. Why? Because we wanted to build a well rounded product based on customer feedback before opening this thing up. Anyway, so far we've built Shelf primar…
I want what you’re offering, but I do need real security assurances, beyond “secure hosting”. > Enterprise-level security: Single Sign-On (SSO), Data backup and recovery, Role-based permissions, Secure hosting, AES encryption Ok but that’s “consumer level” for SaaS. For Enterprise, you need to prove to me that a malicious insider at your organization can not access the enterprise’s data. Dealing with insiders and RBA…
Thanks for that input. Totally agree that HIPAA certification is a good approach to prove full coverage of what you've mentioned.
Re: Show HN: Shelf – A better way to share knowledge across teams and organizations
#18Earlier quoted context omitted.
I want what you’re offering, but I do need real security assurances, beyond “secure hosting”. > Enterprise-level security: Single Sign-On (SSO), Data backup and recovery, Role-based permissions, Secure hosting, AES encryption Ok but that’s “consumer level” for SaaS. For Enterprise, you need to prove to me that a malicious insider at your organization can not access the enterprise’s data. Dealing with insiders and RBA…
Thanks for that input. Totally agree that HIPAA certification is a good approach to prove full coverage of what you've mentioned.
Is "HIPAA certification" an actual thing? As far as I know, the various HIPAA "certificates" offered by private companies are not universally recognized, nor do they have clear legal relevance. See TrueVault's FAQ: https://www.truevault.com/hipaa-compliance.html
Re: Show HN: Shelf – A better way to share knowledge across teams and organizations
#19I think there is a typo on the Why Shelf? page.
"Important information is buried in email inboxes, cloud storage platforms, communication tools, project management tools and the list goes on. platforms and more."
'platforms and more.' seems like it was supposed to get edited out or something.
Re: Show HN: Shelf – A better way to share knowledge across teams and organizations
#20I think there is a typo on the Why Shelf? page. "Important information is buried in email inboxes, cloud storage platforms, communication tools, project management tools and the list goes on. platforms and more. " 'platforms and more.' seems like it was supposed to get edited out or something.
Great pickup. Will make changes shortly. Thanks!