An extremely well written interview, the best yet. Apple's decision to remove the Field Test from i0S4, the introduction of the iPhone Bumper case, and the complete disregard to the numerous complaints so far has heightened my suspicions that they were well aware of the problems with the external antenna but assumed they could get away with it.
http://www.apple.com/pr/library/2010/06/28iphone.html.
What gets me the most of this situation is not the "lovely smartphone, terrible at making calls" dichotomy, because that's not really new to me... it's the response that Apple gave ("Steve Jobs" saying 'hold it differently or get a case') and the fact that so many people consider this both appropriate and in fact defensible as a paradigm / response.