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Yelp’s Six-Year Conflict with Google

nytimes.com

11–20 of 198 posts

Re: Yelp’s Six-Year Conflict with Google

#11

"Jeremy Stoppelman @jeremys Wow Google, congrats on a new low. Consumer searches for Yelp gets "reviews" which are Google Ads." hah, that's fresh coming from an online racketeering company.

I think the point was, you can choose not to use Yelp and your life will fine and dandy; not so much with google.

Re: Yelp’s Six-Year Conflict with Google

#12

Interestingly, the other firms cited in the article as taking up the Google fight are Microsoft and Oracle, which both have had their antitrust issues. This definitely looks like a case of "well, we got in trouble for this, so they should get their come-upings too!".

It's always worth noting that today's underdog could be tomorrow's monopolist. When any of these companies get on top, they'll do anything to stay that way.

So like, today I would consider Microsoft an ally against the current monopoly party, but I have no doubt that Microsoft would return to their old ways if they were on top again.

Re: Yelp’s Six-Year Conflict with Google

#13
I find all this hand wringing over Google to be so tiring. Google is doing what is best for it's customers. Be that advertisers and/or searchers.

If they stop doing that, they'll lose their market dominance.

Last I checked, nobody is forced to use google to search for things, nobody if forced (except for perhaps android users) to use Chrome.

I'm not a laissez-faire capitalist by any means, but I don't see that Google has an unfair monopoly. They have achieved their dominance because their services are viewed as "best" by the majority of folks out there.

Nobody complains when Google suddenly starts delivering more customers to their web properties, only if traffic suddenly dies out.

Re: Yelp’s Six-Year Conflict with Google

#15
What I find troubling about Yelp's arguments and the antitrust situation is that these parties are basically telling a company what its website must look like and have.

They are saying that a website must conform to their idea of a search page which contains only plain text search results.

Re: Yelp’s Six-Year Conflict with Google

#16
Indeed, Google is too big and has a massive effect on the Internet across the whole world. A single capricious decision made by Google/Alphabet can cause dozens of businesses to shutter or fail. And that is a big problem, especially if we care about upstarts and new companies.

However, that responsibility they fail to take in consideration except by lawsuit, does not counteract YELP's BaaS - Blackmail as a Service. They have been known to, time and again, to shake down companies as local as mom-and-pop restaurants and other "juicy" targets. If YELP were to die today, we would be better off. They are the broken window in the Broken Window Theory of economics, and exact their damage by "Oh no, someone else wrote bad things about you - Pay us and they'll go away".

The courts ruled incorrectly about their doings. They should have been ordered to cease and desist. Or owners should be able to order them to bring down their respective reviews. Perhaps impartial review sites have a good reason to exist, but Yelp has shown that if you don't pay their protection money, you get all the bad ratings put forth and all the good ones 'disappear'.

Blackmail as a Service. As founded by the Better Business Bureau, and continued by Yelp.

(Edit: Evidently, I struck a chord that people don't like. I'd prefer that people rebut me instead of -1's that mean effectively nothing other than "shut up". )

Re: Yelp’s Six-Year Conflict with Google

#17

Unrelated but related, what is it like to work at Yelp? I was recently contacted by them for a position but it didn't inspire confidence. The mention of a "shoestring operation" in this article is making me believe I made the right choice.

Isn't Yelp the company that hosts reviews of local businesses while at the same time getting paid for advertising by those businesses?

Re: Yelp’s Six-Year Conflict with Google

#18

Unrelated but related, what is it like to work at Yelp? I was recently contacted by them for a position but it didn't inspire confidence. The mention of a "shoestring operation" in this article is making me believe I made the right choice.

They lowball you (or rather, their stock performance is garbage and they won't adjust RSUs to account for that).

Their SF headquarters is a standard silicon valley playground. I'm not sure why the author tried to differentiate Yelp from regular SF/Silicon Valley companies by only mentioning its drab satellite office

Re: Yelp’s Six-Year Conflict with Google

#20
post #9

"Mr. Stoppelman feels he has no choice. Like a lot of small internet companies, Yelp lives in a world where one company, Google, accounts for an outsize share of its business, and could destroy it at any time." That sums it up for Yelp and many others, myself included. Combine that reality with the black box that Google is, in many ways, and you have an inaccessible behemoth who's decisions decide the fate of many. G…

Just like it was impossible to start a car company after say 1920 due to the established players, it has become impossible to start and run a large consumer internet company where the primary function is information retrieval/search like in Yelp. If Google maps did not exist (with "Local Guides" now), Yelp's market cap could have been 5x of what it is. They were lucky that they started in 2004 when Google bombing was still possible: had they started more recently, they would not have gotten even the market cap they have now: high barrier to entry, no cheap distribution channels.
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