Hard to take seriously a "User-Centered" article on a website that hijacks your browser's scroll.
Hi guys, Really sorry to hear you're having an unpleasant experience. Would you mind telling me which devices, OS's and browsers (or other relevant info) you're using when you encounter these issues? If you work in UX or product (which it sounds like you do), you probably know no one ships a perfect experience (in spite of our best efforts). It's not due to negligence or bad intentions. We've run several rounds of UX…
User-Centered Product Management
11–13 of 13 posts
Re: User-Centered Product Management
#12Earlier quoted context omitted.
Hi guys, Really sorry to hear you're having an unpleasant experience. Would you mind telling me which devices, OS's and browsers (or other relevant info) you're using when you encounter these issues? If you work in UX or product (which it sounds like you do), you probably know no one ships a perfect experience (in spite of our best efforts). It's not due to negligence or bad intentions. We've run several rounds of UX…
Hey, sorry to be a jerk about it! I understand these things are not at all intentional, just kind of easily overlooked. I looked into your code, and it looks like you guys use a javascript library called SmoothScroll v1.2.1. I'd suggest just removing that bad-boy. Good luck!
I'm gonna look into this first thing in the morning (it's way past working hours here in London).
I can't wait to get rid of that pesky thing :)
Re: User-Centered Product Management
#13The scroll-jacking has been removed! Thanks for all your feedback.
Be sure to clear your cache before checking the article again and it should all be fine :)