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User-Centered Product Management

whatusersdo.com

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Re: User-Centered Product Management

#11

Hard to take seriously a "User-Centered" article on a website that hijacks your browser's scroll.

Hi guys, Really sorry to hear you're having an unpleasant experience. Would you mind telling me which devices, OS's and browsers (or other relevant info) you're using when you encounter these issues? If you work in UX or product (which it sounds like you do), you probably know no one ships a perfect experience (in spite of our best efforts). It's not due to negligence or bad intentions. We've run several rounds of UX…

I'm running Chrome on a Mac and suffering the same. TBH this should probably be your first or second test.

Re: User-Centered Product Management

#12

Earlier quoted context omitted.

Hi guys, Really sorry to hear you're having an unpleasant experience. Would you mind telling me which devices, OS's and browsers (or other relevant info) you're using when you encounter these issues? If you work in UX or product (which it sounds like you do), you probably know no one ships a perfect experience (in spite of our best efforts). It's not due to negligence or bad intentions. We've run several rounds of UX…

Hey, sorry to be a jerk about it! I understand these things are not at all intentional, just kind of easily overlooked. I looked into your code, and it looks like you guys use a javascript library called SmoothScroll v1.2.1. I'd suggest just removing that bad-boy. Good luck!

Omg, thanks so much, dude!

I'm gonna look into this first thing in the morning (it's way past working hours here in London).

I can't wait to get rid of that pesky thing :)

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