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Uber bills extra,customer mistaken for driver and advised to keep extra money

wisetechie.com

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Re: Uber bills extra,customer mistaken for driver and advised to keep extra money

#12
post #10
post #6

Just dispute it with your credit card company and let them try to prove they are right and get their money back.

Many credit cards these days don't work like they used to. You the consumer are no longer automatically right

Nonetheless, I agree that it's the best course of action.

Re: Uber bills extra,customer mistaken for driver and advised to keep extra money

#13
post #10
post #6

Just dispute it with your credit card company and let them try to prove they are right and get their money back.

Many credit cards these days don't work like they used to. You the consumer are no longer automatically right

Chase especially has been siding more and more with the merchant rather than the consumer.

Re: Uber bills extra,customer mistaken for driver and advised to keep extra money

#14
post #10
post #6

Just dispute it with your credit card company and let them try to prove they are right and get their money back.

Many credit cards these days don't work like they used to. You the consumer are no longer automatically right

Change your credit card company then. My advice is to choose one that credit cards are their main business. I.e Discover or Amex.

Re: Uber bills extra,customer mistaken for driver and advised to keep extra money

#15
post #6

Just dispute it with your credit card company and let them try to prove they are right and get their money back.

I had my first dispute very recently. I paid a 15$ fee for a $9 service. I now have to run small background checks on my US customers because apparently it is usually only them who dispuse before asking questions. This is how I went from 'I don't care who you are' to 'if you are from the US I need your real name'

So please don't make it sound so easy. It's a pain for the other side.

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